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Angela W
Customer Reviews for Princeton Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app was not working for me so I used the store counter to pickup and drop off. Each part of that process took a long time, the pickup took at least a half hour and the drop took a half hour. The man doing both was not knowledgeable and there was a language barrier that made the process get drawn out. Overall I would rate this experience as below average, when you are moving an extra hour of picking up and dropping off the truck is a lot of time. If there was a way to rent from a different company in my area, I definitely would.
Dennis H