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Casey M
Customer Reviews for Promostore
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved the U-Haul truck with a furniture dolly when I got there there was no furniture, dolly and nobody at the facility to talk to so I I had to go purchase a dolly because of this was not real happy about this.
Travis POwner was super friendly and helpful Renting from him Again
Kevin CMake sure your equipment is clean before you rent them out, Tire monitor was showing needs to be service
Raynard DNeed better phone number access and better hours, but other than that it was a good experience.
Carlos SWebsite has unresponsive and required multiple attempts to return on line
Kaspar AThe people that I was supposed to contact were not available
DENNIS CBest service ever, it’s also the most convenient pick up site in this area!
Charles PIt would be nice if they would answer their business phone for reservations. I had to call corporate to complete the process due to nobody being available to help me at that location. Zero stars
Jacob HEverything was perfect
ivory sNothing
Calvin TYou could have more moving equipment like furniture follies for tall refrigerators.
THOMAS EGreat personal on site very helpful.
Jack MOver & beyond expectation once I got in touch with the main man... Super great Folks to deal with & informed you a’b anything that you were in question of !! Would Highly recommend to anyone... Luv
Rebecca DExtremely happy with the customer service
William L