You guys were absolutely perfect, and extremely reasonable. This was the first move for a new company and one in which we will need to utilize U-haul on a regular basis. Not ony for ourselves but many of our fellow active and veteran military men and women. We havwe alreaduy decided to use only this U-haul site if possible. Thanks for all of your help.
Isaac o
Customer Reviews for Prop Shop Richmond
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tell customers if returning after hours to download the app and fill out return information before locking vehicle and dropping off key. I wasn’t able to upload a picture of mileage and fuel gauge. Not that big a deal. Employees were great, very friendly and helpful
Robert SSuper friendly and professional.
Mariocesar CDid not interact w/ personnel. Returned U-Haul on the same day, parked in front of the bldg. Missed closing time by mins., so returned key in the drop box which is convenient. I suggest the location closes at 5pm and not at 3:30pm.
Nancy A