The staff member that assisted me did an excellent job. No complaints from me.
MATTHEW W
Customer Reviews for Property Professionals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Experience was friendly & efficient. Highly recommend.
Paula BOverall it was clean. Windows were dirty inside and out. I wiped the insides clean at the gas station. Wipers need replaced soon. Please note that the top light on the driver's side of the Moms Attic was broken but an open area can allow rain and moisture to get in and damage boxes, especially when going down the road in rain. This was noticed upon our arrival to our destination. Fortunately we did not have to deal with rain. If so, our clothing items in the Mother's Attic may have been damaged.
PAMELA THave a Truck that has cruise control. I would pay an extra $50 or so for a 600 mile drive.
ROBERT RThis drop off location was well maintained and had clear signs with instructions. I knew what to do with the truck and the key and how to get online for the return. I got there after hours so I didn't meet with a person.
NICHOLAS MHad to wait 30 minutes for someone to arrive. Got accused of not returning the truck but it was there the entire time. Got charged extra for mileage.
ANTRON BPlenty of furniture blankets!
Peggy MNo problem getting the trailer picked up. Friendly and helpful.
Daniel ACaitlin was great to work with. She was knowledgeable and answered all of our questions. I would highly recommend renting from this location!
CATHERINE RWas able to drop off truck after hours!
Steven FNeed to have a few hitches and hitch pins to rent.
CLINT BFirst time I have had to unhook the trailer I brought in. And I have a very bad back , I will let you know if I have a problem with it. My wife of 75 had to try and help unhook it. She did not even inspect and acted like she did not have time to deal with us , she showed us where to put it then she left the premises,
JERRY SProvide better directions to the After Hours Key Dropoff box. The rating of helpful personnel should have N/A as an option for after hours drop offs.
GREGORY KExcellent service
Karl WDrop off was great. The lot was easy to find, well maintained and spacious for maneuvering the truck. I was in and out in less than ten minutes. Very friendly!
Scott L