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Devin O
Customer Reviews for Prosperity Coordinates LLC
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure location checks cleanliness and overall function of vehicle
COLIN LTruck didn’t drive smooth at all. Tires need to be balanced . Very rough ride.
Lisa WEverything went well
RONNIE TFeel like im lost for words, on getting help on filing a claim for the damage's to are stuff. the manager said he was waiting for the main manager to get back and talk to them to see what we can do to get this fixed. git my fingers crossed for some good newa
janet NSad you used to be able to deliver a uhaul to any location as long as it was a uhaul and now you all charge if it's not returned to its original place plus the vehicle was dirty and I asked for moving blankets but didn't receive them or any straps as I asked for terrible service
MICHAEL PShe had always been accommodating and makes the rental process easy.
Shera PHa e longer hours
IAN PThe checkout mileage was wrong when picking up the truck. It took several calls to customer service and over 45 minutes to get the issue corrected and the miles charged were still incorrect at the end. I would not use the online service again.
Craig CGreat service. Thank you
Jeanne CThe folks are Prosperity are easy to work with. Pick up and drop off, couldn’t have been simpler.
Brian Si have always used uhaul and not had problems like i encountered with this one, it was horrible, so horrible that i may never use uhaul again. the whole experience from the start was just horrible. i had ordered a dolly, which wasn't in the truck when i got to the next county. just initially trying to get the truck at the location was between 30-45 minutes. and someone had put the lock on backwards which was a whole nother issue and experience trying to crack a lock backwards using a cell phone as a mirror. The persons renting the uhaul weren't even there. And no one told me i'd have to sit in the over 90 degree heat waiting for an app to load to so i could actually go thru steps to use the thing. Returning the uhaul was just as ridiculous. Just an overall horrible experience with this particular location...and enough to make me reconsider ever using uhaul again, not to mention paying one price and then catching them trying to run another on my debit card...thank God I caught it
Mitzi PThe female that worked in there was a bleach blonde and had a poor attitude and very rude... I would never go back there again even if it was the last place on Earth...
Sonya HEasy in and out. Very efficient.
Randy CExcellent experience
Michael LNothing, it was quick, simple and to the point. The way it should be.
Erica SI would recommend this location but what uhaul did to me was unheard of, I had a uhaul extension contract till
Morgan BMade renting easy! Super nice!
Kelli PThis was the third rental from uhaul that I’ve had in the past couple of months. This was by far the best place to rent from. The other two rentals took a long time at pick up; charged for fuel when it had been filled up; we’re not very friendly or helpful. Will use this current location for any future rentals!
Dawne RThe representative that I spoke with to make the appointment put the wrong information on file and put the wrong name down. Did not tell me this was a over the phone pick up and waited over an hour to pick up the Uhaul to correct this. Had to create another appointment all together with the correct information that should have been documented and asked the first time. Horrible experience all around.
Landen TEverything went great
Mary AI called the phone number on the door at the rental office not realizing they were closed. The owner asked me if I was at the rental site, and since I was she said she was ten minutes away and would be right over. I was able to rent the trailer and get my jobs done. I was very appreciative for that kind of customer service.
Barry Mvehicle was dirty and had mud inside, also had condiment pack laying on dash and kleenex in floor between the seats.
mike pA terrific experience with Miranda and her team. Could not be more please with the experience and will certainly recommend and use the services again as needed.
alan wThe young lady actually went out in the rain and helped me hook up everything and checked lights and when I returned she was there again helping me unhook.
DonaldE LGot there 10 minutes early and it was ready and waiting for us.
Allen BBetter and easier to use locks
Emily OIt is very dark in the lot when trying to pick up or drop off a truck. More lighting would be more secure feeling
Angelica KMiranda Lyons was the person who I used for my rental and she made my experience as carefree as possible. So very helpful! A+++
Teresa B