Customer Reviews for PSA Self Storage Alhambra
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of PSA Self Storage Alhambra
elia c. on
Chris, the customer service rep at the site was very helpful and informative. Moving is stressful and he at least helped make the truck rental part of it easy. Thank you.
Kevin C. on
All around great experience. Will recommend.
Victor G. on
Great customer service
Poova B. on
Frank is Awesome! Very helpful and professional.
Arnaldo A. on
Great customer service and consistently friendly.
Arnaldo A. on
Very professional and courteous. Great customer service.
Bryan N. on
Frank was the awesome. Super friendly and helpful!
elsie v. on
Nothing needs to be improved. My experience was excellent at PSA Alhambra. Everytime I use this location for UHaul service I know I will be treated professionally and receive great customer service. Thank you
Arnaldo A. on
I
William R. on
Frank was cool
Susan M. on
Excellent service! Great vehicle that did the job quite well. We will return again soon! Thank you! Frank and Chris are such efficient, knowledgeable and excellent customer service employees!!! What a great experience!!! ????????5stars!
Robert C. on
Great customer service and prompt processing. Much faster than the U-Haul app, which is unbelievably slow/in-efficient.
Frank T. on
Friendly Staff. Vehicle was clean and ready when I arrived. Brandon did a nice job assisting me. Thank you.
James M. on
Great staff at this location. I would go over the "low tow" switch for 1st timers.
Arturo G. on
Nothing everything went smooth and agent was informative and a pleasure to deal with.
Michael B. on
Great Service
Oscar C. on
very friendly staff!
Elsie V. on
Frank, was helpful. He explained the use of the trucks.
gladys m. on
I would not, however, continue to recommend Uhaul's services as too much unnecessary information is required.
steven g. on
I did not elect CDW/ Insurance coverage! I believe this is fraud and I want reimbursement for this portion immediately!
JOE H. on
Fast and proffesional service
jorge i. on
Something went wrong in the email. I was to have the truck for 24. Someone had reserved it after twelve. I am expect additional charges.
Eric L. on
The man there very short temper and impolite is his way or leave. I pick up the truck 29.99 per day with the same level of gasoline I dropped off, I went to the gas station to add up gas before dropping it. He still charged me 22 extra dollars for gasoline and an extra full day when I just dropped the vehicle 3 hours late the time indicated. For 4 hours he charged me 1 extra day and 22 dollars extra for gasoline. This is not right. I called him and spoke to him but he was rude and hinged up on me. I will not return to this location!!! Eric 626-2269466
Mandick W. on
Better extend the 2 hours limit parking so I could leave my car there when renting the truck.