Customer Reviews for Puff N Stuff

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Puff N Stuff

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Brittany P.
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Customer did not leave a comment.

DALE P.
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Always great service,

Matthew M.
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Customer did not leave a comment.

James Q.
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Very accessible location. Great staff. Went over everything we needed for safe travels.

THOMAS J.
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RONALD H.
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KARLA SIGRID B.
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PAOLA M.
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JOHN S.
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CHRISTINE R.
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I haul website stated 6x12 trailer could be used for motorcycles but there was no ramp. Caused difficulties getting mine in.

YOLANDA S.
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Customer did not leave a comment.

Nelson M.
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Never a bad experience with U-Haul or drop off. Thanks

James S.
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Customer service was excellent at this location. I will definitely rent there again.

DERRICKLYN W.
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They guy at this place was absolutely fabulous.He knows his u-hauls.Great guy

Tommy P.
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I was charged for 9 miles over my miles. I was re-routed on the highway do to a wreck on I-71. I think there should be some variances to the mileage, not that it was a big charge but sometimes it cannot be avoided. Maybe U-haul should offer trip ticks or routes to your destinations with a % of your mileage you are allowed due to re-routing or distance to gas stations or whatever, just a thought.

Patti-Jo H.
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First time I've used this location. Was very impressed with the assistance l received. Look forward to utilizing this location again. Very helpful and very customer service oriented.

Jesus N.
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very helpful ! Got great customer service ,would recommend! THANK YOU !

BILLY N.
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It is a bit over priced for us. It should cost that much to just rent a truck.

JUDITH B.
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Customer did not leave a comment.

Dora C.
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Fast and friendly service

Charles C.
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Brandon from the shop has a great variety of equipment, and he is a knowledgeable U-haul dealer. Ask him any questions before you go; he has excellent customer service.

STEPHANIE D.
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ROBIN T.
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AMY S.
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WILLIAM M.
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Everything great except for the fair 19.95 turned into 54.00 dollars that's bs!.

Harry B.
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Be aware that you will still need to come inside to get the key.

Sonya H.
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I was there before anybody else was and time we came in there was four people there. He made me wait for the four people before he served me. It was dirty and smelly because of all the smells of those electronic cigarettes whatever they're called. I would never go there again.

CHARLES J.
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I have no comments.

barrs F.
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Mark F.
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Ronald O.
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Good place to do business.

David P.
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Quick hookup, was opened earlier than posted, quick and easy. Location was great only issue is uhaul website is horrible in some ways.

Dan G.
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I went to TN without a specific drop off point. I was told in Lakeland that I could drop the trailer any place in the area. The location I attempted to drop would not accept the trailer. I called uhaul and got a regional manager on the phone. She gave me a lecture suggesting the problem was all my fault. She hung up on me. All I wanted from her was a location where I could drop a trailer. I did not need a lecture. It is difficult time everywhere. Everyone is stressed.

Jason M.
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Uhaul is awesome and I recommend uhaul to everyone I know! Best customer service, best dealers and best prices! On a scale of 1 to 10, 10 being the highest, I would rate uhaul at a 50! Thank you, Jason

Grover F.
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Dana E.
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Ronald G.
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Jenifer S.
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Maybe When the Business answers the phone ,there is mention of it being a uhaul place as well as other businesses,the guy that answered the phone was nice both on the phone and in person,but when i called i wasn't sure that i had reached uhaul or a uhaul retailer,but other then that great !!!!

david M.
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Don S.
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Chad B.
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allen H.
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The truck that I used had weather stripping or molding on the drivers side door that kept falling down. This needs to be replaced. It would fall down on me (the driver) while driving.

Rene D.
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Patricia L.
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Joshua S.
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They were helpful and accommodating. Also helped me hook up trailer to my truck. Would recommend.

David T.
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No improvement!!!

Kenneth H.
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Always an awesome polite easy experience

Nancy B.
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The young man that accepted my return trailer was most helpful, very resepectful and welcoming. The only thing I saw that might help improve the service is the location is very crowded when I was returning the trailer I had used for an older person like me the young man had to park the trailer for me. Great service.

Trent C.
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Rachel M.
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roger P.
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Diane T.
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ANTONIO E.
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I was charged $14 for Safemove that I did not want. We are a corporation with full coverage insurance that negates the need for this.

Tammy C.
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luz O.
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mike F.
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DALE P.
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Great service and available sizes helped too.

DAVID G.
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maichael T.
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Nicholas G.
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leon S.
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josh A.
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Jeremy Chad C.
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linda V.
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Michael B.
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Terry M.
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Ozzie G.
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maria R.
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I love it

David M.
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joshua B.
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roger W.
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David M.
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joshua Z.
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Great customer service experience. Very accommodating service agent.

Austin B.
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Customer did not leave a comment.

Logan U.
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Stevie L.
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Staff was unable to help with issue, but not their fault

Robert S.
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TERRY C.
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Again,fast and easy.staff did everything.

leon S.
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Equipment (truck) is showing it's age...Lacking power. Likes the fuel

Harold T.
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Attendant was very nice and helpful. The only issue with this location was it was completely pitch black. There was no security lighting at all.

bill C.
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Nothing.

vivian M.
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Customer did not leave a comment.

BETTY C.
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duane S.
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Charlie G.
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Brad K.
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ANGELA C.
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larry B.
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None

JOHN B.
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michelle B.
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Very accommodating and helpful to our needs in a trailer for vacation

Kimberly W.
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Brandon was nice and helpful. Fast check in and out.

jerry H.
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Customer did not leave a comment.

TINA S.
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ethan F.
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Had to load it myself and it was dirty

HOWARD S.
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Customer did not leave a comment.

Jerry R.
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No one was present, gave average score because parking area & maneuverability was very limited

Robert G.
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Customer did not leave a comment.

jaqulin R.
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The gentleman seemed frustrated with me. He was not friendly......

Melody B.
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Customer did not leave a comment.

Jerry R.
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I questioned the retailer about the age and truck he provided due to the distance and hills I needed to tracked. He said the truck would do fine. I endured up breaking down in the hunk of a truck. *U Haul roadside was excellent though and customer service helps me out too.

No reviews have been submitted for this location.

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