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SINCLAIR B
Customer Reviews for Pump Market LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Customer Service!
PHYLLIS JThe uhaul reservation software system went down leaving me standing at the counter for 1.5 hours. It was a system wide outage. Just unacceptable.
Robert E⭐️⭐️⭐️⭐️⭐️ Exceptional Service at U-Haul Pump Market, Walterboro! I had an outstanding experience at the U-Haul located at Pump Market in Walterboro. The manager here is truly exceptional—professional, courteous, and incredibly helpful from start to finish. They went above and beyond to make sure I had exactly what I needed, explained everything clearly, and made the whole process smooth and stress-free. It’s rare these days to find someone who genuinely cares about customer satisfaction, but this manager does. If you’re in the Walterboro area and need a truck, trailer, or moving supplies, I highly recommend this U-Haul location. Five stars all the way for service, efficiency, and kindness!
WILLIAM PPerfect
MICHAEL KAt this location, nothing. Everything was flawless.
John WI stopped her to do an emergency exchange of the trailer that I picked up in Greenville SC earlier that morning. The Uhaul in Walterboro charged me .01 on my credit card for some reason. I saw the .01 charge on my credit card that day but also a charge for $383.43, which is a mistake. I called Uhaul that day and they agreed. They said that a supervisor would call be back within a day. It has been a week and still no call. This is a scam and I am going to dispute the charge on my Visa today.
Gregg Gwe dropped off 2 days early with the same amount of gas that was in it they7 said we went over milage but we did not we only went 165 miles
hope hStaff refused to help hook up the equipment to my truck. Luckily, I knew how, but if I had not had experience with your equipment, that would've been very dangerous.
James WMaybe just cut the grass in the area with some of the uhaul trailers. Otherwise, a nice establishment, easy to find, easy to access, and guy running the place that morning was very nice, very helpful.
James DNothing! Everything was perfect!
Shermekia WVery very convenient, easy to talk to and work with!
Westen MI asked if there was a good working order on the truck, I was told it was. Come to find out. It was not in good working order. All the brakes were almost not existing and the driver side seatbelt was not functioning as per it did not retract without manually retracting it while Wearing it
KATHRYN RReally nice work done by the gentleman who work over there. Helpful and informative
Nelsankumar PGreat Customer Service, if you ever need a U-Haul please this one Sniders Hwy. Very Friendly and Help out everywhere he could hello me. I will return if I ever need a U-Haul. Thank you for everything
Cheryl DUhaul was not full with gas so I ended up filling it.with gas. Now I'm possibly getting charged with a gas fee for me turning the Uhaul in to the next location where the fuel level was. I was told I was given an extra 50 miles but wasn't. I also was suppose to get a 26ft instead I had to settle for a 20ft truck so I had to make more than one trip. The experience this time wasn't as good 😕
Levar BYour app need a work . He was frustrating. Small lettering. Misleading.
Tim K