Would help to have received a receipt upon returning the truck. I simply turned over the key to the desk manager.
MICHAEL B
Customer Reviews for Quads Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
In our past experiences with U-Haul the staff I’d super friendly & helpful. We were made to complete the transactions online. They never walked us out, no paperwork. The back of the U-Haul was soaking wet, had to wipe down ourselves before loading or our items would have been ruined. The next day after returning truck on time I received a text stating we had not returned truck-to which your 800 number stated you were experiencing system issues. Overall not a great experience
Patricia HAll your staff is extremely helpful and friendly
Glen TAll Good 👍
GLENN TTom, the manager was great as well as local guy, Peter. I will have to say that your website is HORRIBLE. I couldn't close out the rental on my phone or computer after no less than 8 times.
Michael TSuper fast, efficient drop off.
Brent J