The lady that was there for drop-off was extremely rude. She was refusing to take it back. I showed her the contract, and she was even ruder. I dropped off earlier thN was supposed to. Her behavior bothered me that I call uhaul around 11 and she still didn't check it in
Kristine B
Customer Reviews for Quakertown Sunoco
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked her.I returned the truck early 2 days later.I got a phone call saying that I never returned to truck.And I also got charged a damage fee when nothing was damaged
Adam SPlease let customer know they have to move trucks around and hook up by themselves. We didn’t know how and we’re very nervous about doing it.
Michell MI loved this location! Great staff
ROBYN GReturning took an hour. Too long
MICHAEL IThe fuel charge was excessive. Encourage customers to refill fuel on their own. Also, most customers have their own insurance, and do not need to purchase " extra " insurance. The quality of the vehicle and service was good, but $70 more than the original fee of $19.99 was excessive. We all have bills to pay and don't need these kind of surprises!
Anthony FVery easy rental, very good experience
CHRISTOPHER L