Rented from this location 3 times... Very substandard customer service to begin with. Secondly, they Never have the correct equipment that I order; furniture dolly. Then the owner insists that the regular dolly is a furniture dolly. So, after I turn in the trailer and dont accept the dolly, i must call uhaul to receive a refund for a dolly i did NOT rent... At this point, i will drive past this location to another to rent. Uhaul SHOULD consider removing this location as a rental hub!!!
Ernest P
Customer Reviews for Quality Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
they need to communicate with the customer more. not everyone has the uhaul app. And they don't have hitches or hitch install.
NATALIE M