The customer service prior-to and during pickup was amazing!
BRANSON S
Customer Reviews for Quality Body Works
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't know anything else you all can do
ELLA YPlace was closed. Area around it wasn't clean. Just a drop off location
Stephen HMrs. Stacey was so helpful and courteous to myself and the people that we serve at The Arc of Southwest Alabama. I will definitely use them again for my U-Haul needs!!
Deanna EAwesome experience, the lady there is so nice, I wish everyone I do business with could be like her.
ALLEN DI have never rented a U-Haul and with Stacey’s help, it was so easy and smooth. She was amazing. I wanted to let you know how easy it was to deal with her. You are lucky to have Stacey.
FELICHA HVery kind and professional.
JOHN BGreat Staff!!!!
WALTER TBest truck I have ever rented. Location went above and beyond to meet my needs.
Peter BIt was all good
walter TStacy is the best!! Easy to talk to, understanding & knowledgeable!! I’ve rented from her multiple times!!
LORALEE BVery friendly and helpful staff! Everything was ready to go when ordered!
Jonathan HLiterally nothing at all. This location is perfect!!!
Lamarcus KNot a thing...great service. okay, maybe teach lessons on how to back a trailor!!!
LAURETTA DThe greatest place ever!!!
Carla BStaff was was very friendly, courteous and professional.
TERRY OI’ve rented from this location at least 4 times that I can remember and I’ve always had a great experience. The trucks are clean and the staff is top rate!
Tiffany TCould not have gone any better.
Eddie HYoung lady that checked me out was amazing, should b more people like her in this world
PAMELA OOne of the best customer service experiences I've ever had.
Paul JThe lady was so nice and informative. I had never ranted a U-Haul truck and I was very nervous. She assured me everything would go well and it did. I would recommend the LeRoy location to anyone.
Dana GExcellent location
Stacey DGreat service!!
Mac SAlways the best service in Leroy Alabama!!!
Ladril MThis is the best U-Haul location ever.
Lamarcus KEvery every time I would do business with this company it treats me so good and it makes me not want to go anyplace else and go by and see them
FREDRICK JNothing! Great! Stacy is the best!
Alfred DNot a thing. Keep doing what you do.
CHESTER GI will rent again manager was great
Eldridge JCouldn't have been better!!
Sandra MGreat customer service!
Jane OKeep that little truck handy, I will need it again soon ! Thanks so much for helping me , Dennis
Dennis LN/A
Linda AFamily friendly service who went over and above on a Sunday.
Quinton SNothing! Stacy is a Great Employee!
Alfred DNo improvements. Stacy is a Great Employee!
Alfred DExcellent Service and very clean equipment!
Stacey DNo recommendations. Great service.
James SKeep doing what you’re doing…
Patricia WEverything Was Fine...No Problems
Audrey SI have not rented a U-Haul vehicle in quite some time, and was very pleasantly surprised at the value and utility of the vehicle. We will definitely use your services again.
James BGreat customer service! Thank you for making sure the Aggies are ready to go on game days!
Joshua FThe lady was not the nicest. Somewhat condescending. She laughed about how she charged people for leaving anything in the cab or back of truck. I mentioned that the truck we rented had quite a bit of external damage. We had to photograph it all. She said it all had stickers. It didn’t. We have rented dozens of uhauls over the years for our business and not once did we think we would be assessed for prior damages. The unit was not clean. It had less than a 1/4 tank of gas. It was returned cleaner than we got it with almost half a tank. No damages and copious photos.
WOODY GD
Sharon MTo me y'all did a terrific job well if I to rent something I will see you again soon thank y'all very much
qyance aThis experience was a nightmare from start to finish. I'm currently corresponding with the pickup location to see who inspected this truck prior to pickup but so far the site will not release that information. Issues with online check-in, equipment rented was not provided, faulty truck with many repairs needed/reported - - I do plan to escalate my concerns on a corporate level should the pickup site continue not to address issues in a helpful & professional manner.
Kristy GThey were very helpful and friendly.
Sheila MEasy place to rent and staff is friendly and helpful
manuel mThis location is great. The staff is so very nice and helpful. Would recommend my family and friends to this uhaul location.
Lisa CWe saw more people moving during this trip than anytime in our lives !!!! We have moved a lot over the years and ALWAYS use U-Haul thank you for y’all’s kindness and help when things don’t always go to plan!!!!! Blessings!!!!! The Logan Family!
TAMMY LNothing
Kenneth iWe always use this location for rentals. The staff is wonderful and very helpful.
Eva L