Easy to return the rental equipment. Very helpful.
Tamara K
Customer Reviews for Quality Inn & Suites
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Real confusing on area to drop the trailer. It ended up being behind the hotel. The staff had no idea where the UHAUL was supposed to be parked. Overall, if there was a sign stating where they wanted the trailer/ other UHAUL attachments parked it would make it much more streamline.
LOGAN ZNo one was avaialbe. I had to hookup myself. The packing blankets i ordered were not in the trailer. Terrible operation.
Victor CThe uhaul app is horrible made me never want to use uhaul again
DARREN CI had to connect the trailer myself, hard to verify that brake lights and turn signals worked on trailer when alone.
Brendan GUnable to check in and take the truck at 8am reserved time. Had to contact customer service twice and put us 45 minutes behind schedule
Timothy S