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MONICA G
Customer Reviews for Quick Fuel Gas & Smoke
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place has ZERO business renting U-Hauls to people. The girl didn’t know how to process the pick up and the people that were supposed to help her do them didn’t bother to take her call. She was rude about it to us and told me to just “pay it and call the help line so you can go”. They also were supposed to give us a dolly we paid for and didn’t put it in the truck. There are multiple U-Haul places in Gainesville. Save yourself a headache and rent elsewhere.
LAURYN BI feel like I was stolen from by Uhaul. This place said the truck had half a taNk of gas and did not let me verify before signing. It only had 3/8. I have a picture of the gauge and I sent it to you but you still only refunded half of what you stole from me. I will NEVER USE YOU AGAIN AND I WILL BE WRITING THIS IN A GOOGLE REVIEW FOR ALL TO KNOW YOU ARE THIEVES!!!!!
Tonya PChaotic check in between convenience store customers. Told attendant address of where I would be dropping off. Got a call when trying to return that we would need to return 30 miles away. Charged me for the overage despite reassurances that I would not be penalized.
Cindy C