Customer Reviews for Quick Stop #2
(U-Haul Neighborhood Dealer)

Rating:

2.0

The location wasnt the main problem. The u haul app is a joke. Sending you all over town to locations just to get there and send you yo another location. Started off with the truck rented was not available when i needed. Then a wild goose chase to find a replacement. When i did get the truck the hand truck and pads was not available i paid for. Person at pick up said he would not charge me but did. The truck was fine but the process to rent it is a mess. I have friends that have had same issues with u haul.

Rating:

1.0

The person checking me in was very rude and unprofessional.

Rating:

3.0

Got fuel there, had NO idea it was my dropoff location. Drove looking for it and returned for directions. That's how I found it. There were no large signs to know. Very aggravating.

Rating:

5.0

No problem with the specific location, but I had to go between three different places to pick up my U-Haul despite having reserved one 3 weeks prior. Keys weren’t left out, reservation switched last minute. Didn’t pick up until almost 9:30 despite booking for 7:30. Also, I paid for two Dollie’s and neither were in my truck

Rating:

3.0

The location can't assist. Said they have been locked out the system for a month and haven't called to get it fixed so just call uhaul directly

Rating:

5.0

Thanks so much transaction went fast return was in-N-Out as well! Thanks A.Roe

Rating:

3.0

I still have not received my deposit back yet

Rating:

5.0

At the moment there is nothing needed to be done I’m am very satisfied with my service

Rating:

1.0

The air didn’t work truck kept jerking it was dirty

Rating:

5.0

Awesome Service!⭐️⭐️⭐️⭐️⭐️

Rating:

1.0

Horrible service uhaul dealer had my vehicle towed. My kids and I sat out in the middle of no where thanks to this dealer and uhaul. Horrible experience and a very dangerous experience. Y’all should be ashamed of yourselves

Rating:

5.0

Great place easy and great personal experience

Rating:

3.0

I had reserved two 26' trucks at another location. The day before they called me and asked if I were all set and ready. I decided to just get one truck, (should have stayed with two) and that's when things went sideways. A little while later I got a call with them making every excuse in the book to tell me they didn't even have one truck for me! Are you kidding me??? If this is your idea of customer service, you suck at it. Next time I think I will go with your competition. Good thing the place i rented from had what I needed as we had already hired laborers, another issue there, through uhaul. I would use the labor company again for things but to rent trucks from Uhaul.... glad they have multiple competitors to choose from

Rating:

1.0

No one knew anything and kept getti g the run around.

Rating:

2.0

It took me 3 days to get a truck and ended up having to drive 45 min out to get my truck next time I will go to budget or Ryder or somebody other than u haul i have never been so humilillinated in my entire life and I rent from uhaul all the time