Customer Reviews for Quick Time Auto Rental Inc
(U-Haul Neighborhood Dealer)

463 reviews

11626 Cullen Blvd Ste B   Houston, TX 77047

(713) 535-9744

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(713) 535-9744

11626 Cullen Blvd Ste B
Houston, TX 77047

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

Kymberly L 
Rating:
5.0

No comment

john l 
Rating:
5.0

Customer did not leave a comment.

Courtney H 
Rating:
5.0

Customer did not leave a comment.

Rosalind R 
Rating:
5.0

find a better building

Ron B 
Rating:
5.0

Ok

Torchelle J 
Rating:
5.0

He was available very attentive got me in and out

freddy g 
Rating:
5.0

The staff was friendly and knowledgeable. The process was quick and easy.

Lisa D 
Rating:
5.0

Customer did not leave a comment.

Schumeka H 
Rating:
5.0

The person running this location is just awesome so frindly and knowledgeable

Charles K 
Rating:
2.0

instructions on how to drop off tow dolly without someone taking it. Or a lock to lock it up.

noemi f 
Rating:
5.0

Customer did not leave a comment.

amy g 
Rating:
5.0

Customer did not leave a comment.

FLECIA B 
Rating:
5.0

Customer did not leave a comment.

Tyron K 
Rating:
5.0

Really convenient. Really nice people

Marsien N 
Rating:
5.0

Customer did not leave a comment.

jonathan S 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Customer did not leave a comment.

FRANCIS H 
Rating:
5.0

Great customer service!

Oscar H 
Rating:
5.0

Good service

Gordon S 
Rating:
5.0

Customer did not leave a comment.

robelean h 
Rating:
5.0

Customer did not leave a comment.

Darmecia B 
Rating:
5.0

Customer did not leave a comment.

Thaddues E 
Rating:
5.0

Was not able to check trailer in,,

leon j 
Rating:
5.0

Customer did not leave a comment.

Joanna P 
Rating:
5.0

Customer did not leave a comment.

Willie B 
Rating:
5.0

Customer did not leave a comment.

Rudy Z 
Rating:
5.0

Customer did not leave a comment.

Willie B 
Rating:
5.0

Keep up the great work

ASHAUNTA S 
Rating:
5.0

It was a wonderful experience, and I enjoyed using your services today. I will highly recommend it to others and the representative was very professional and courteous. I will recommend you as I said.

joseph r 
Rating:
5.0

Customer did not leave a comment.

Markinious H 
Rating:
3.0

Have the ordered supplies and not charge for items not provided. Not over charging..Cleaner trucks will be helpful.

Yolanda M 
Rating:
5.0

Customer did not leave a comment.

Diana G 
Rating:
3.0

Customer did not leave a comment.

Horacio S 
Rating:
5.0

Customer did not leave a comment.

Charles F 
Rating:
5.0

Customer did not leave a comment.

Patric J 
Rating:
5.0

Customer did not leave a comment.

Michael F 
Rating:
3.0

It was around 10:pm when I dropped off the truck on this site no problems Thanks

Bobby O 
Rating:
5.0

Customer did not leave a comment.

Mary S 
Rating:
5.0

Customer did not leave a comment.

JANIQUA A 
Rating:
5.0

Customer did not leave a comment.

Kevin W 
Rating:
5.0

Customer did not leave a comment.

angela w 
Rating:
5.0

Customer did not leave a comment.

Melanie D 
Rating:
3.0

Great service!

Daeja S 
Rating:
5.0

Great customer service

Lee J 
Rating:
4.0

The service was great. The inside need organization.

loretta i 
Rating:
4.0

Customer did not leave a comment.

Melanie D 
Rating:
5.0

Customer did not leave a comment.

Guo-Teng L 
Rating:
5.0

Great customer service

Andrea W 
Rating:
5.0

Customer did not leave a comment.

Claudette J 
Rating:
5.0

Customer did not leave a comment.

erica M 
Rating:
4.0

The guy that helped us was very friendly and attentive to our needs. The customer service provided would be a reason I return.

Gertrude G 
Rating:
5.0

Customer did not leave a comment.

Ebony B 
Rating:
5.0

Service was great and straight forward no gimmicks

Brea S 
Rating:
5.0

Customer did not leave a comment.

emerson h 
Rating:
3.0

The headliner was falling and the truck reeked of cigarette smoke which made me sick in my stomach.

Becci H 
Rating:
5.0

Customer did not leave a comment.

Naomi S 
Rating:
5.0

It was hard to do the transaction outside in the heat... moved in from a state that's not as hot as Houston

Naomi S 
Rating:
5.0

Customer did not leave a comment.

Dawn T 
Rating:
4.0

Customer did not leave a comment.

Monica G 
Rating:
5.0

Enjoyed your business

John D 
Rating:
5.0

The truck was very old and made alot of noise and was a very rough drive...my entire body hurt when I got to my destination

Erica D 
Rating:
3.0

The gentleman there was very polite and easy to talk too. Thank you very much Sir. Just wished he had A/C in the office. It was super hot in the office and I’m very concern about the heat in there for him. :-0(

O'Lisha P 
Rating:
5.0

Customer did not leave a comment.

Monica G 
Rating:
5.0

Everything was perfect it was an easy process. Mr. Davis was super helpful and nice

Sahara K 
Rating:
5.0

Nothing Great customer service !

CALVIN B 
Rating:
1.0

Customer did not leave a comment.

MICHAEL P 
Rating:
4.0

Fix the AC

sheila b 
Rating:
5.0

Customer did not leave a comment.

Denise b 
Rating:
5.0

Great experience. The man was very nice

Thanh T 
Rating:
5.0

Customer did not leave a comment.

Shakyndra B 
Rating:
5.0

Everything was great

Daron L 
Rating:
3.0

Customer did not leave a comment.

Cazanna P 
Rating:
5.0

Customer did not leave a comment.

Javier S 
Rating:
5.0

Customer did not leave a comment.

GLORIA T 
Rating:
5.0

Customer did not leave a comment.

Bryant B 
Rating:
5.0

The center where I picked up the rental was great. My problem started with a Uhaul rep via phone telling me I had to return the truck to its original location because that location owned the truck and if I turned it in to another location I would be charged a fee to have the truck taken back to its original location. I was 350 miles from the original location and could only imagine what I would be charged to have uhaul move the truck back 350 miles. So I drove back to houston and turned in the truck. Come to find out that that location did not own the truck and it could have been left in San Angelo. THANKS UHAUL, for wasting $300 in fuel costs and 7 hours of my time trying to move on short notice. So, who is going to pay for my time since I had to take an additional day off that was not planned?

Robert J 
Rating:
5.0

Awesome

CHRISTOPHER R 
Rating:
5.0

Customer did not leave a comment.

ravann o 
Rating:
3.0

Customer did not leave a comment.

Jessica D 
Rating:
5.0

Customer did not leave a comment.

Leo R 
Rating:
5.0

Customer did not leave a comment.

christi b 
Rating:
5.0

Very nice and friendly staff and service

Jesus A 
Rating:
5.0

Make sure no indicator lights are on inside the vehicle. I did experience the coolant light indicator on when I attained usage of the 26' Unit. My commute overall was only 46 miles so it didn't physically run hot on me but the potential was there for it to happen.

Calvin S 
Rating:
3.0

Customer did not leave a comment.

Gerald C 
Rating:
3.0

No Dollie’s available. Had to go to another location because the Healing flower truck had the check engine light on. We wasted over an hour getting the truck.. this was the second poor pickup, as our last attempted rental there was no truck available at all. We had to reschedule our entire month.

Steven W 
Rating:
5.0

Customer did not leave a comment.

Lakuita B 
Rating:
5.0

Customer did not leave a comment.

Lillian B 
Rating:
4.0

Customer did not leave a comment.

bruce c 
Rating:
5.0

Customer did not leave a comment.

WANDA P 
Rating:
5.0

YOU ARE GREAT 👍 👌 👏 ❤

Jonice M 
Rating:
5.0

Customer did not leave a comment.

CHANDRA w 
Rating:
5.0

Customer did not leave a comment.

Paulette D 
Rating:
1.0

After month of payment you are attempting to charge more with no explanation, please let me know why?

Cynthia G 
Rating:
4.0

Having the correct equipment would have been great but other than that it was a good experience

Ashley P 
Rating:
5.0

Customer did not leave a comment.

brenda k 
Rating:
5.0

Continue to provide Expeditious, & A-1 Customer Service.. I will definitely refer a friend or family to this location

Cynthia J 
Rating:
5.0

Can't think of anything

Michael H 
Rating:
5.0

Customer did not leave a comment.

PHILLIP B 
Rating:
1.0

This was the worst experience I have ever had and I feel like I was discriminated against because I had to be inconvenienced by going to a different location when I had my reservations set almost two weeks prior, and the white woman cancelled her reservation, so I was sent somewhere else, when in fact she should have been sent to a different location. I’m livid about the inconvenience and unprofessionalism of your business. I WILL NEVER DO BUSINESS WITH UHAUL AGAIN. I will be filing a complaint

NATASHA S 
No reviews have been submitted for this location.

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