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MARK T
Customer Reviews for Quick Track 91
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great place, I was able to rent a truck at the last minute. I returned the truck with just the tiniest bit of dirt in the back and was charged the cleaning fee. So make sure the back is super clean, they are sticklers. But I still would highly recommend them, very helpful and nice!
MONICA BVery nice place and easy rental
Robert GMy rental was supposed to be $39.99 + the $15 insurance. My bill came out as $176.. not understanding why.
EDWIN RBait and switch. This location adds things that you didn’t request (insurance) for rental and hopes you don’t notice. I’ve already submitted a complaint.
Manny GOld trucks and couldn’t log on to get paperwork. It’s gas station not a great place to rent trucks. Kind of a backyard rental place no very happy
Ken JGreat customer service and easy access driving truck in and out.
Laura TI didn't need to speak with personnel. It's not applicable
Miriam TThe guy I got it from lied and said that the U-Haul was empty when I got it, which was a lie. It was half full. The advertisement on the truck leads you to believe that I’m renting the 10’ ft truck for $19.95 per day plus mileage. They lie, it costed me in town $114 to rent this dang truck. He charged me for gas he should have put in. Yeah it was clean but they lued about the truck costing $10.95 in town. VERY EXPENSIVE AND UNPROFESSIONAL
Naomi BNA
Ishu VOne of the worst experiences I’ve had. The staff wasn’t very polite . He kept asking me to step aside so he could help others as they walked in . The blankets I ordered weren’t in the U-Haul nor did I receive them at all. Communicating with him was difficult . I’ll never use that location ever again .
Alexis S