Customer Reviews for Quickship Mail & Business Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Quickship Mail & Business Center

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tina F.
Rating:

Customer did not leave a comment.

Alice M.
Rating:

Customer did not leave a comment.

STEVEN B.
Rating:

Customer did not leave a comment.

Steven B.
Rating:

Customer did not leave a comment.

John N.
Rating:

This location is amazing and the service was exceptional. Thanks!

Lyric A.
Rating:

Everything was fine, but we couldn't get a hold of the location so we had to drive up there. They listed their hours as 9:00AM but their door said 10AM when we got there. Our pick up time was at 9:30AM so we couldn't even pick up our truck if we wanted to. I didn't feel comfortable with the 24/7 app. Then we tried to call again later in the day to see if we could drop off the vehicle one way and again no answer. We had to wait on the phone with U-Haul directly for 30 mins for a 10 second answer!

GUY E.
Rating:

Customer did not leave a comment.

MONICA G.
Rating:

Customer did not leave a comment.

james B.
Rating:

Customer did not leave a comment.

Daneya W.
Rating:

Jennifer is awesome! I drive from Sanger to do business with her. Rentals, shipping, shopping, Jennifer always delivers.

Luis S.
Rating:

Customer did not leave a comment.

David P.
Rating:

Customer did not leave a comment.

Robert H.
Rating:

Customer did not leave a comment.

Nancy D.
Rating:

Customer did not leave a comment.

John L.
Rating:

The location was fine and the customer service agent was awesome. The problem I had had nothing to do with her and everything to do with the U-haul online booking system. I selected this location, and pre-paid for packing materials. I then got an email saying my pickup was at a different location - neither stocks packing materials, so I had to go to a 3rd location to get the boxes. Then my order wasn't in the system, though I had a confirmation number (one for the packing material, one for the truck). The nice man spent 30 minutes making phone calls to eventually get my prepaid order refunded and sell me the packing materials. Everyone I dealt with was very helpful and friendly. The booking system is completely FUBAR.

orenthal H.
Rating:

Customer did not leave a comment.

Bobbie D.
Rating:

the truck twice in two days and great service great customer service and I was able to accomplish my goal of moving my items Jennifer is great I appreciate the clothes location and the service that I received thank you

Robert M.
Rating:

Awesome experience interfacing with Quickship in Lake Dallas. I would and will rent from them again. Bob Majecki

ALLEN V.
Rating:

Jasper was an excellent customer service rep not only for the U-Haul but for the store that he works out of. He is a true jem for his stores owner and I highly recommend anyone having to deal with him with their U-Haul rentals he was very polite respectful and knew what he was doing throughout the whole experience it was very nice for a change to have excellent customer service where you felt appreciated and that your money was going to be kept locally in the community by people who cared.

Bruce G.
Rating:

Agent was great to deal with. The truck's alignment was poor to fair at best.

SAMUEL M.
Rating:

Very efficient. left a voicemail early morning I wanted to reserve a van. she called me back to confirm, found me on line from phone number and all ready when i arrived. well done.

Edgar L.
Rating:

Reservation was processed quickly and efficiently.

Geoff P.
Rating:

Customer did not leave a comment.

Robert A.
Rating:

Customer did not leave a comment.

Vickie R.
Rating:

This location is the best I've rented from over the past 7 years. Ready when I got there, quick, simple done. I did return rental to this location, quick simple done.

Angie B.
Rating:

Very helpful and great customer service

ANGELA Q.
Rating:

Location and truck were great. Very clean truck. Had some issues with mobile check in but that's a problem with the system, not the owner or equipment. Owner was there when we dropped the truck off and was awesome.

KAI G.
Rating:

Customer did not leave a comment.

KAI G.
Rating:

Customer did not leave a comment.

Ellen S.
Rating:

Customer did not leave a comment.

Rebecca M.
Rating:

Customer did not leave a comment.

Katrina H.
Rating:

Good job!

Michelle G.
Rating:

Customer did not leave a comment.

STEPHEN A.
Rating:

Customer did not leave a comment.

Jeff M.
Rating:

This place was way above what I had expected. The lady at the counter was FANTASTIC, I had great quick service upon rental and return. Didn't waste my time with stupid forms.

MELANIE D.
Rating:

Truck was beat up and it rained and leaked so it was wet inside

David C.
Rating:

Customer did not leave a comment.

Kathy K.
Rating:

Customer did not leave a comment.

CONNIE B.
Rating:

Customer did not leave a comment.

gregg B.
Rating:

Customer did not leave a comment.

Deanna E.
Rating:

Nothing

Don R.
Rating:

Customer did not leave a comment.

Lucia D.
Rating:

Customer did not leave a comment.

Philips E.
Rating:

It would be great and very helpful to a customer if Overall estimated cost of rental including tax etc can be communicated at the beginning and it at the end of returning the truck.

Holly C.
Rating:

Customer did not leave a comment.

Gerald N.
Rating:

Improve the pickup and return on line. I already showed my drivers license and then had to do it again and had to put in numbers?

KEVIN S.
Rating:

Great service.

samyra C.
Rating:

Customer did not leave a comment.

Jennifer H.
Rating:

Excellent easy experience

Nora B.
Rating:

Customer did not leave a comment.

STEPHEN W.
Rating:

Jennifer and Jordan are two of the nicest warm hearted people that I've had the pleasure of meeting. I wish you had 6 stars to rate them because they deserve it!

Barbara B.
Rating:

They are the nicest, cleanest, friendlies UHaul locaiton I've ever been to.

jeri S.
Rating:

Everything was excellent. Thank you!

Jannae T.
Rating:

Super friendly and helpful. WIll definitely use this location again.

Rudy W.
Rating:

Don't market your trucks as a 15' box if they are only a 12' box with a 2.5' "moms attic"! Thats worse than Subway selling a 11" footlong! Deceptive marketing will cost you far more than it benefits you.

kathryn N.
Rating:

Teach Canon City shop to operate Like Lake Dallas Shop

Leroy S.
Rating:

Very friendly and personable! I will recommend this location to everyone!

Jennifer B.
Rating:

Customer did not leave a comment.

Ciara L.
Rating:

Customer did not leave a comment.

Robert A.
Rating:

The android app had issues. The permission to use the camera didnt pop up and so I had to borrow an iphone and use the app on that to be able to pickup and return.

kris K.
Rating:

Very friendly location.

Desiree S.
Rating:

Customer did not leave a comment.

MORENA C.
Rating:

Awesome customer service I called at the last min and they were very helpful and took excellent care of me. I love using u haul Recommend to everyone I know ??????

Patricia B.
Rating:

Nothing - this location has the best customer service oriented people - if I ever need to rent a truck or can again, I am definitely going here!!!

Yvonne B.
Rating:

Very friendly

Bruce C.
Rating:

We were told by returning the truck early and not using all the miles we would receive a discount. This was not the case when we returned the truck.

Leslie P.
Rating:

Customer did not leave a comment.

Aaron S.
Rating:

Customer did not leave a comment.

kenneth I.
Rating:

Great service, professional, polite, kind and helpful.

No reviews have been submitted for this location.

Back
To Top