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JOHN G
Customer Reviews for Quik Mart Greenville Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I stood there for an hour while the employee tried to check me out. Finally he was fed up and gave me the keys. I called Uhaul assuming he was unable to checkout my rental. They did a remote dispatch.
brandon hI had requested a 6pm drop off when picking up the U-Haul in which the employee said was fine, but when I returned the vehicle the records were incorrect and I was charged an extra day.
BROOKE KOvercharged me by a day. $60 I would of been out on unless I called Uhaul directly Spent 30 minutes on the phone to get a refund. Extremely inconvenient pick up experience and not helpful/friendly staff. My ID was pictured with a personal cell phone, and crdit card was swiped with an ancient card reader hooked up to what alos looked to be a personal use laptop. Was told my reservation was was not valid because of my middle initial was not entered during booking. Have never had an issue with renting from Uhaul, but would definitely reconsider my choice in the future based on this rental experience. 0/5 would never rent from this location again.
STEPHEN W