Horrible. Manager argued with me. My reservation was changed about 8 times against my will. Picked up the U haul with about half a tank while the paperwork said full. When I complained I was screamed at like a terrorist by Managers. Complained to us haul Main number and promised for a district supervisor would call. Just an other lie. As the 7 or 8 reservations were changed against my will, I lost insurance coverage and the customer service refused to place it back on even if I paid extra for it. Stupid Horrible rental. I finally returned to a better drop off point as U haul obviously didn't care as they wanted me to drive miles for drop off.
CHARLES C
Customer Reviews for Quincy Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful customer service!
Beth RGood job
DONOVAN WThe truck was a piece of shit I have rented trucks for years from U Haul. This one was a piece of shit glad it was only a local rental. Call me I will elaborate
CHARLES VThis location was a gas station/convenient store; owner operator was busy prepping/making food, and took over 30 minutes to get me checked out.
RAYMOND W