Make customers aware that the vehicle is not located at the store. Instead it is located behind the strip mall. This was a bit confusing. There was only one piece of uhaul equipment at this location.
Shirley S
Customer Reviews for Qwik Pack & Ship
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Hard to find. Used a drop box for the key, so didn't interact with employees.
Michael SExcellent truck with so much space to load and unload my belongings in one trip.
Moises GThe owner was great! He went above and beyond to make sure the truck worked. I will not get a UHaul from any other local place.
Tamara MHave all equipment at the one pick up location. Instead of forcing customer to spend extra time ( over an hour) going to another location to pick up their trailer. My rating for the the trailer pick up location is below favorable, it took over an hour to get my trailer and leave the location.
Bruce C