location was hard to find. trucks were in one location and the key pick up / office was in a different instruction to office were not very clear not very well marked and clear. the trucks cargo area was not clean and the cab of the truck had dried mud and dirt on the floor mats I plan on using U Haul again in the next few weeks and if they send to this location again I will cancel and find a another location
Cherie W
Customer Reviews for RDL Litter Pickup LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Arrived and the place looked closed with the lights off. Was about to leave before seeing someone walking around inside. Was greeted by a guy that looked like he just woke up walking around in his socks. He couldn’t find the keys. Had to call someone who spent more time talking about how tired she was than actually helping. Finally left with keys 45 minutes after I had arrived. Then received the truck with barely 1/4 of a tank. Last time I’ll ever go an authorized dealer again.
Bryan B