Customer Reviews for RDM Industrial Ltd
(U-Haul Neighborhood Dealer)

Rating:

2.0

Not a high use parking lot, yet there was a warning that non-customers (of the business who owned the lot) would be ticketed. Got a ticket for not having a permit to park there, even though I was only parked there to use the uhaul service THEY host in THEIR parking lot. So by rights I’m a customer by proxy. This area of the city also doesn’t have regular patrols for permit/metered parking so the business/branch owner most likely called a parking officer to issue the ticket which feels like someone acting in bad faith

Rating:

5.0

Service was excellent and check-in and check-out when very well.

Rating:

5.0

Worked out great for what i needed, thanks!

Rating:

2.0

The app did not work. It would not recognize the location I was at. I was forty minutes before I could get help. I called 24/7 and they were a minor amount of help to reset location. And then another company in the building had to help get the lock box open. The lock had an inch of ice on it. Picking up the vehicle was a horrible experience. This is not on the staff. It was before opening. So after hours service is terrible. I was an hour and 20 minutes getting vehicle.

Rating:

1.0

Its expensive.

Rating:

4.0

Your vehicle was perfect for my needs. Your app is a piece of garbage. On pick up it would not register my location despite having location services enabled. The staff at RDM Industrial Ltd where I picked up the vehicle from were heroes and go the pick up sorted out. On drop off the app would not advance to next picture and if I hit back to many times all previous pictures were deleted as I documented my rentals condition.