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JOHN F
Customer Reviews for RDM Industrial Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app did not work. It would not recognize the location I was at. I was forty minutes before I could get help. I called 24/7 and they were a minor amount of help to reset location. And then another company in the building had to help get the lock box open. The lock had an inch of ice on it. Picking up the vehicle was a horrible experience. This is not on the staff. It was before opening. So after hours service is terrible. I was an hour and 20 minutes getting vehicle.
Connie FIts expensive.
GAGANDEEP SYour vehicle was perfect for my needs. Your app is a piece of garbage. On pick up it would not register my location despite having location services enabled. The staff at RDM Industrial Ltd where I picked up the vehicle from were heroes and go the pick up sorted out. On drop off the app would not advance to next picture and if I hit back to many times all previous pictures were deleted as I documented my rentals condition.
Scott G