Customer Reviews for RV Sales
(U-Haul Neighborhood Dealer)

369 reviews

7130A State Rd 50   Groveland, FL 34736

(352) 429-4089

Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 3 pm

Special Operating Hours

  • 4/17/2021 - 4/18/2021: Closed

Services at this Location:

Contact Us

(352) 429-4089

7130A State Rd 50
Groveland, FL 34736

Services at this Location:

Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: 9 am - 3 pm

Special Operating Hours

  • 4/17/2021 - 4/18/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fair price and they did not increase price after delivery. Very good service.

Carmen H. 
Rating:
5.0

Customer did not leave a comment.

TONY C. 
Rating:
2.0

Call before you go. Hours posted not honored.

ROCIO W. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

Customer did not leave a comment.

Dale P. 
Rating:
5.0

Used the UHaul truck for a local run and it came wit a hand truck, came in handy for loading cabinets.

Greg O. 
Rating:
5.0

Customer did not leave a comment.

Franklin P. 
Rating:
2.0

I ordered a utility dolly and 1 dozen blankets. The truck was not equipped with the items. It was an 8 hr move rather than 4-6

Christin H. 
Rating:
5.0

Very unhappy with the fact that we rented the uhaul for 72 hours and with a time change, we were charged an additional day when it fact, we returned the unit early! We lived in Central Time Zone and return truck in Eastern Time Zone which is an hour head, so we got charged for 71 hour rented instead of 72 hour rental! Not happy and would love a refund of the day charge!

Jennifer B. 
Rating:
5.0

Excellent service

ROSA E. 
Rating:
1.0

Your website says that the price for large boxes is $1.67. When I pointed this out to him, he assured me that I was mistaken. I had just been to the uhaul in minneola and paid $1.67 per box. He charged me $3.00 for his large boxes. I used the uhaul from 2:45pm until 4:45 pm, and I was charged a $20.00 after hours fee. Greedy, greedy ma.

Denise B. 
Rating:
5.0

Everything was great, no complaints whatsoever. Nice man working there.

Breah H. 
Rating:
5.0

Customer did not leave a comment.

Julie O. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Hermes R. 
Rating:
5.0

Customer did not leave a comment.

Dara L. 
Rating:
5.0

Customer did not leave a comment.

Clifton H. 
Rating:
5.0

Customer did not leave a comment.

Junior M. 
Rating:
3.0

This was the most broken down looking trailer I have ever seen. Looked like it had been sitting in the junkyard for a year. It was also very old and worn out looking inside. The walls were very dirty and dingy and lots of our furniture got really dirty. The owner of this facility was very nice. He knew his job and was friendly and professional. Its not his fault that some of the equipment you have in circulation is very bad like this. Theres only so much he can do when clunkers pass thru.

Chris B. 
Rating:
5.0

Great help!!

Marjorie M. 
Rating:
4.0

GOOD JOB THANKS

MICHAEL M. 
Rating:
1.0

this truck is in very bad condition, it has no air conditioning and it comes full of animals, ants, cockroaches and even a lizard, very bad truck!

Cheryl D. 
Rating:
5.0

Customer did not leave a comment.

HECTOR V. 
Rating:
5.0

Easy and painless

Estefani A. 
Rating:
5.0

Customer did not leave a comment.

Brodie J. 
Rating:
5.0

Customer did not leave a comment.

Joshua Q. 
Rating:
5.0

Customer did not leave a comment.

Yolanda V. 
Rating:
3.0

Customer did not leave a comment.

Gerardo C. 
Rating:
5.0

NA, I appreciated the Attendants helpfulness and professionalism.

Lincoln L. 
Rating:
5.0

Excellent service and super friendly staffing

Ariel Q. 
Rating:
5.0

Customer did not leave a comment.

Rafael Q. 
Rating:
5.0

The owner was very congenial and helpful-we will return when we need another rental.

JORDAN R. 
Rating:
3.0

Better communication among locations. I would talk to the local rental location and then the central location would call and email because the local location didn't update them on changes.

Wendellenna M. 
Rating:
5.0

Customer did not leave a comment.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

David N. 
Rating:
5.0

My experience at this location was wonderful but the location that I was supposed to pick my equipment up had no one there that could process the payment therefore I had to go find another location. The rental was guaranteed or I get $50. How do I claim $50 now?

Clay B. 
Rating:
5.0

Gary was great. Helpful and courteous service. I will be using this location again for sure.

Dennis P. 
Rating:
3.0

I think a little more space to go in or out of the yard. The owner, Gary. Excellent guy, recommend with my eyes closed.

Elthon R. 
Rating:
1.0

Treat customers with respect, provide full disclosure, and honor what you quote even if it turns out you made a mistake; it's referred to as integrity.

david R. 
Rating:
5.0

Thank you Mark.

Jesse S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT F. 
Rating:
3.0

Customer did not leave a comment.

Clifton H. 
Rating:
1.0

I have called credit card company and stopped payment that SHOULD have been refunded

mike F. 
Rating:
3.0

I was overcharged an extra day after contacting customer service to extend my rental. I have been treated extremely poorly by your customer service department. I have been hung up on several times after requesting to speak to a supervisor. Transferred around and spent a cumulative amount of time of over an hour on hold. Then told I would receive a call back from a manager within 72 hours. It's been well over that 72 hours with no call back. I feel like your company should be ashamed with how they have handled this matter. I do not intend to, nor recommend people use your services in the future. I would instead pay the little extra to use home depot or budget. I intend to post my experience on social media websites (Facebook, Instagram, Twitter, etc) as well.

Christopher M. 
Rating:
5.0

Thank you!!!

TINA L. 
Rating:
5.0

Customer did not leave a comment.

RODNEY W. 
Rating:
5.0

Very friendly and helpful.

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

jorge V. 
Rating:
5.0

Customer did not leave a comment.

Judy D. 
Rating:
3.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

Customer did not leave a comment.

alejandra V. 
Rating:
5.0

Customer did not leave a comment.

Stacey D. 
Rating:
5.0

Customer did not leave a comment.

brittany C. 
Rating:
5.0

Customer did not leave a comment.

Jackie M. 
Rating:
3.0

Customer did not leave a comment.

robert L. 
Rating:
3.0

call me about charges

Matt D. 
Rating:
5.0

The Gentleman even assists me with hooking up the dolly that I rented.

john S. 
Rating:
4.0

Truck had cracked windshield and check engine light came on during my trip. Rental was fast and customer service was great!

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

real nice guy

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Jose V. 
Rating:
5.0

Excellent service

Ariel Q. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

Susan W. 
Rating:
5.0

It was excellent.

james K. 
Rating:
5.0

Not a thing!

Marjorie M. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
3.0

Customer did not leave a comment.

Amber F. 
Rating:
5.0

Great service and very friendly

ANDREW S. 
Rating:
4.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Excellent

Yohan S. 
Rating:
5.0

Everything went great. Gary treated us like family. We are very satisfied with the service we received.

samuel C. 
Rating:
4.0

Customer did not leave a comment.

Daniel T. 
Rating:
4.0

Customer did not leave a comment.

Latoya C. 
Rating:
5.0

Service was great

Karleen A. 
Rating:
3.0

Customer did not leave a comment.

Roy G. 
Rating:
5.0

Customer did not leave a comment.

kelly T. 
Rating:
5.0

Customer did not leave a comment.

ERIC V. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
4.0

My only problem was the drop off location was not what I requested. I did not notice that until I was at the drop off location and was told it was not where I needed to drop it off. Had to drive 8 miles out of my way to get the proper drop off location.

James H. 
Rating:
5.0

Easy to work with -no problem.

linda F. 
Rating:
1.0

Inspect and clean the trailers/trucks. We opened the door of the trailer at my house after picking up the uhaul only to see a infestation of German roaches throughout the trailer!! I now have to treat my house for roaches. Honestly it was clear that this trailer was never cleaned for God knows how long.

Derek F. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

cheryl H. 
Rating:
5.0

Customer did not leave a comment.

Al G. 
Rating:
3.0

The truck was beat up but ran and handled well. Our main complaint was we had ordered a dolly and 24 moving pads but when we picked up the truck there was no dolly or pads and they didn't have any. My wife had to drive 10 miles further down the road to another U-haul location to pick up the dolly and pads. It would seem that U-haul would make sure the truck was outfitted with the equipment that was ordered and not make the customer drive 20 miles round trip to get what was ordered.

James H. 
Rating:
5.0

Easy to get in and out off but looks rough

Katlyn J. 
Rating:
5.0

Customer did not leave a comment.

Amber H. 
Rating:
5.0

CUSTOMER SERVICE WAS GREAT!

Stacey V. 
Rating:
4.0

Customer did not leave a comment.

Hans G. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Great customer service.

Stacey V. 
Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
4.0

Broken tie down strap Fix It

kenneth B. 
Rating:
5.0

Great people and service THANKS

Joann H. 
Rating:
5.0

Customer did not leave a comment.

Sean F. 
Rating:
1.0

My debit card has been charged multiple times from this location on different days and for different amounts since my rental which was one day. I have gone back and forth with Gary from this location to get my bill straight and still 2 weeks after my rental, I'm still getting charged!!! U-Haul needs to fix this ASAP!!!

Sean C. 
Rating:
4.0

Easy in and out

Donald M. 
Rating:
5.0

Very friendly and stayed open a little longer cause I was a little late..

John S. 
No reviews have been submitted for this location.

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