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Summer R
Customer Reviews for RV Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This review doesn't cover all of the experience. I HAD to drive 40 minutes to return this trailer when there was 2+ locations within 20 minutes.
MICHAEL MVery cumberson pickup after hours. Lots of hoops to jump through.
Charles HInside the store, smell like dog poop Any charge too much $72 for two hours
magaly sThe place look run down but the staff are friendly and the equipment is great!
Peter Bno issues, in and out easy. truck was good condition, no issues.
Derek RAfter dropping my truck off after hours they made sure all was good with the truck and they notified me promptly.
Christopher DGary, the owner is phenomenal to deal with. I will not deal with any of the U-Haul dealer but him his Groveland location is superb. Thank you, Gary.
ROBERT HVery polite and caring gentleman
Bibi LGreat customer service
Mary LGood customer service,very smooth service.
Ricardo BIf I’m not mistaken, the owner is Mr. Gary. He is a great guy and I look forward to working with him in the future.
B DThis was the second time I rented from them. The first time I ended up not relocating that weekend and they worked with me so I only got charged a local rental and not a one way. Very nice and easy to deal with.
Robert SCraig is always helpful and professional
Hector NGreat service!
Lawrence ANothing great experience
Keith BYoung Man That Assisted With My Truck Return Was Awesomely Friendly. Appreciate The Great Service.
Zachary HThere’s nothing I can recommend. I don’t think there’s anywhere else in Central Florida that I would go.
Paul MGary is Awesome, everything was great, start to finish!
Raymond GA huge nail got stuck in my car tire. The officer enters the return period not 24 hours later but an hour earlier as he pleases. The biggest problem is that he adds insurance without asking you, he should ask.
IBRAHIM Uno comment, the place was excellent I have no complaints.
Martin LWonderful location. I would use this location and recommend it. Always great to work with
DOROTHY Ltrailer given to me with flat tire. Had to take to Tire Kingdom for air within 4 miles of having it attached to my car. Trailer popped off my hitch and I had to reattach. Had to maintain air in tire during duration of rental. Return location closed early - and I was charged an entire day for being a couple hours late.
DERRICK MI was charged for the pick up of van at groveland approx $160. On drop off in clermont was charged again approx $320. Why?
rick bGary is always accommodating and helpful. Always has whatever equipment I need for personal and business needs. Thanks again Gary
Brian MNice and helpful.
LOUANN MGreat service
KENNETH JOver charge
Frantzdy LExcellent customer Service
PHILP Jthis location took my trailer after uhaul dispact said I could not change from my originally scheduled drop off location. The problem was, that location was no longer working with Uhaul. This location took my trailer despite having limited space.
John TExcellent service .
Cesar RQUICK AND COURTEOUS, WAS IN AND OUT IN A MATTER OF MINUTES
LOU KGreat service given
Stewart GGary was fantastic!
William SDidn’t have the hand truck I rented. Pickup was supposed to be closer to my house and at 7, was told it was gonna be 9 instead. Then a half hour before they made us pick up a smaller truck farther away. I needed a 20 ft and had to make everything fit in a 15 ft truck. My move was delayed.
Brendan PNothing. The staff is helpful and knowledgeable. The equipment was clean and easy to use and in good condition.
Pauline SNot Much, Gary takes excellent care of us and we I tend to rent from him again.
JAMES MGary was great guy, we will definitely do business with him again.
Gia SNothing to improve. It was amazing.
CLAUDIO GEasy to drop off
Ivana DI love renting from this location, Gary is always friendly, and the location is very convenient. Highly recommend 👍🏼
Dustin VThe owner is amazing. Great experience
MARITERE BMake sure gas is in the trucks
latarsha kThe experience was very good overall. The truck was ready the attendant was friendly and helpful.
kimberly pOnly price was to high for one day
Jean D