Customer Reviews for Rainbow Trading Post

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rainbow Trading Post

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Linda H. on

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Have always had great experiences with UHAUL!!!

Shane V. on

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Regenia W. on

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Keith P. on

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Friendly Service

HAROLD J. on

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cindy P. on

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Truck clean , trip smooth , gentleman that checked is in to rent truck was very nice!

Charles T. on

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They called me and confirmed that the truck was ready and would be there in the morning. I had tried calling earlier in the day but wasn't able to get anyone in the phone, so their call to me was very helpful.

Dale Or Robin G. on

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Jessie P. on

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Everything was perfect and they were a big help.. Highly recommended

Ivey S. on

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Absolutely nothing! Great service

JAMES DERRICK G. on

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These guys are great!!! I highly recommend using them.

matt K. on

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Excellent service.

Charles R. on

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debra G. on

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I returned the vehicle with 1/2 tank of gasoline and did not get a refund for the gasoline! However If I had returned with less than 1/4 of a tank I would have had to pay?? How is that fair?

Clifton M. on

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Sherry H. on

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Lee B. on

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dianne L. on

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vicky W. on

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well, if I could give 10 stars I would.... Keith was very helpful and fast on everything.. great location and very clean truck . And Keith and he’s staff very friendly.

paul R. on

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Everything was great. No improvements needed from my perspective.

DOTTIE M. on

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tim M. on

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Nothing, your service was superior. Very citrus, helpful, and easy to do business with. Thank you very much, you don't see business done this way very much any more

randall H. on

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Very friendly and helpful. Even remembered us from a previous rental before he looked us up on the computer. Wished us a safe drive to Texas and made the rental feel safe. Will use them again.

denson R. on

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Alex S. on

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The check engine light was on. The fuel wasn’t the same place that was on the contract but the person said to not worry about what was showing on the contract he knew where the fuel gate was. I returned where the fuel gate was and they charge me extra for putting more fuel in it.

Regina H. on

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john P. on

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Very good customer service.

Kevin R. on

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Johannes B. on

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Rainbow city trading post is the best place to rent a uhaul from in the Gadsden area .

eric T. on

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No improvements needed. First class service and equipment.

randall H. on

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LEE B. on

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was not informed that there was a 3 day limit. I told them that I was not returning the trailer until 12-26 and was not told there would be a 20 dollar extra charge

kim M. on

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Make phone number posting easier for this location ...

linda D. on

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Brooks G. on

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The location was great, having said that, I missed it twice because there wan't much signage from the road front. Also, there were closer places for me to drop off the trailer, but for some reason this location was selected for me. In the future, I think it would be best to be closer to the actual location of drop off.

Roy B. on

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Johannes B. on

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Very pleased renting from here.

Karen B. on

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Charles N. on

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Heather D. on

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I had hoped to rent from the uhaul dealer I had worked with previously (the Conoco station in Rainbow City, AL), but was sent here. They were fine here, but was hoping to give my business to the gentleman who helped us out when we moved to town and with our trailer we rented days earlier.

Delba J. on

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LARRY B. on

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rhonda B. on

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DOVE G. on

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DAVID A. on

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Customer service was above and beyond my exspectations

BRIAN D. on

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ann D. on

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Truck was not at original location I was told it would be. Then the cost was more than I was told it would be. I realize that tax was to be added but other charges were too.

Michael P. on

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MISTI F. on

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nancy F. on

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They were closed but was able to drop off and leave keys and copy of contract in lock box.

mark S. on

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KENNETH B. on

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Outstanding support. Equipment first class. Very accommodating location.

kimberlynn H. on

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Take the right amount of money out at once instead of releasing the money back to the bank and taking 3-5 business days to see it. The gentlemen at Rainbow Trading Post was very nice. None of this was directed towards him. You're company is an inconvience. The uhaul itself was nice, but the pricing is ridiculous. If I pay for the mileage on the uhaul itself, I don't believe I should have to fill the tank back up. Money pit!