This was a bad experience with the location. I went online and found the truc at the location closest to us and the price. When I called the location the price was much different. I called u-haul and spoke with Sharron who was extremely helpful and knowledgeable unlike the location. She put me in touch with Tony, if I had any problems to call him. Sharron and Tony were very professional, knowledgeable and truelly care about their customers and u-haul. Both of them should be your trainers on customer service. The location wasn’t open when we arrived to pick up. There were 3 others there picking up and dropping off. When we called the main number there was no answer. When hubby called a number that someone called him from they said they will be back in 1 hour. We left and went home. We went back and picked up a dirty truck. Drop off was another issue. Again the location was closed. No phone number to call or what time someone will be back. I called Tony and he solved my issue. This is a very creepy location on the inside. Someone needs to do a site visit to understand. I would not do business again with them.
Sherry T
Customer Reviews for Raja Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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John MVery good customer service!!
Betty B