The vehicle was not assigned to my reservation, and the place was closed. Someone arrived 6 minutes after the opening time, and handed me the keys to my truck. Then I found the truck parked in a place that I couldn't access the cabin, so I had to go back and ask the clerk for help to move the vehicles around.
ALEJANDRO G
Customer Reviews for California Auto Brokers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No guel in the truck, no supplies as scheduled
JOHN Dgreat customer services, I recommend this shop for rent u-haul
DONNIE RThis seems to be.a new location so the employees working did not know what to do. There wasn’t clear signage on where to leave the equipment. There was a sign saying wait with the equipment to be helped during business hours. The employees offered no assistance. Would be better for a sign to say, ‘download the app or go online to complete your return and confirm where to leave the equipment with an employee’
RYAN RI need signed up for the safe move protection.. and the mileage is not accurate. Will be disputing
BRANDON M