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Milton B.
Customer Reviews for Ramseys Ace Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was simple, friendly and quick.
Marc H.Very friendly, treated us in a genuinely friendly & helpful manner. A great way to complete a long day of moving!
Marc H.Having to wait for my 60.00 refund. was told from the hendersonville office that i would get a cash refund when delivered to site in iowa. have not recieved it yet and the trailer was returned. Man there said they didnt give cash refunds so now i am waiting on my money.
Kim C.The inside of trailer had no padded walls.
Curt D.This location is great!
Dennis H.Great service. The paperwork could be improved by converting reservation information into the rental paperwork vs reenter.
G L P.The gentleman who completed my reservation and provided instruction on return of the UHaul was excellent.
Matt D.No issues thank you
Michel C.Great customer service. Super friendly
Becky M.The check out process seemed cumbersome to the agent
CLARK J.Gary was amazing as well as his partner they went above and beyond helping me get back to calif safely. Thank you so much
Caleigh L.It was great on gas and this isn't the first time I've rented from them…they are really friendly to their customers
Tou V.I was not able to return to the location I wanted and had to drive an extra 50 miles.
ROBERT M.Truck had a problem with park. Sounded like there were loose seals in the windows. The representative at Ramsey Ace Hardware was extremely helpful so want to make sure he is aware of how grateful I am for his services. Brad was his name.
Melody A.Truck was dirty, there was no representative on site so took an hour to get a reserved truck with the help of uhaul customer service. Drop off was a nightmare. Once again no representative at location and no one there that could do a return on equipment. Had to drive an extra hour to get back deposit. Ramseys Ace Hardware is clueless with uhaul procedures and probably not be a uhaul site. Worst experience ever.
Troy W.The local dealer was very helpful, but they didn't have the auto-trailer that I reserved (which was more of a problem from the Uhaul corporate scheduling department).
Addison K.