The agent was helpful and friendly. Will be back to rent again in the future.
PAUL G
Customer Reviews for R&P Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was amazing. They were super friendly, professional and accommodating!
ALISHA NThe person who provided service (when I initially dropped in to book, then came to pick up the van, and then again on return), was the same individual on each occasion and they were very friendly, patient and flexible - provided great customer service. Thank you!
LEAH WBest service in town
DIPEN PThank you for asking for feedback. Overall, the experience was positive. One thing that could improve it further is clearer communication and updates throughout the process, so customers feel informed every step of the way. Additionally, making sure any questions are addressed promptly would help build even more trust. Thank you for your service!
OMAR AThe staff directed us to the location he wanted the truck parked. He immediately went through all of the checks to ensure that we were able to get through the drop off process smoothly.
CHERYL DVendor very professional.
STEWART HThe guy didn't even know how to hook up a trailer I had to show him. You guys called me everyday before my trip and changed the reservation at least four times only for it to end up exactly as I had booked it in the first place.
Brian W