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David B | Overall Experience
Customer Reviews for R&R Properties Of Decatur County
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You are all great people had to empty it out due to my wife had to quit work due to health needed the extra money you all have happy holidays thank you
Phillip G | Overall ExperienceI really appreciate your flexibility in allowing us to continue to store our travel trailer in your facility.
John V | Overall ExperienceBest price. Very secure and clean. Very friendly and easy to do business with. Highly recommend!
Brian I | Overall ExperienceI really like doing business with you. Always friendly and helpful. I will come back again for my storage uses.
Teresa F | Overall ExperienceCustomer representative was very nice and helpful. Her kindness alone will recommend this location to others! 10 stars!!!
WILLIAM SAnita was great to deal with and the storage units worked out perfectly!
Jamie S | Overall ExperienceStaff was very helpful. It was a very easy process and can pay rent on line which was very convenient.
Dorene G | Overall ExperienceAnita @ the Greensburg facility has never let me down. She goes above & beyond for satisfaction. I will not rent from any where else.
ANDREW LAnita at the front desk is goes above and beyond to be friendly and helpful! Her kindness and personality as the first contact is so valuable!
Judith C | Overall ExperienceWas there when I needed it and at a convenient price
Benjamin E | Overall ExperienceAs always, the facility and the staff top notch.
Christopher D | Overall ExperienceAlways superior customer service.
Leisa H | Overall ExperienceSaid they were open - THEY WERE NOT! Took us 2 hours and lots of phone calls to get it rented.
Gloria BI was very pleased with the service I received. The staff was very friendly and helpful and the unit was nice and clean..
Lisa H | Overall ExperienceWorked out perfect. Great facility, great location, with convenient all-hour access.
Andrew W | Overall ExperienceAnita was very helpful and the unit was very clean and the area secure.
Pamela L | Overall ExperienceI've had a storage unit with r&r storage for years never had any issue the staffing has been the best with any questions or concerns, only reason I'm leaving my unit is because I'm moving out of state I've had nothing but good experiences with them
David B | Overall ExperienceHands down the best staff and facility with in a 50 mile radius
Shawn A | Overall ExperienceI rented my unit via phone and internet while living in Colorado in March 2022. Anita was helpful and professional during the process, making one chore of long-distance moving less stressful. The property is well lighted and my unit was clean. I definitely would use R&R for any future U-Haul (I used them as return location for my rental truck) or storage needs.
Jacqueline R | Overall ExperienceAlways super nice when I had a question!
Mindy F | Overall ExperienceYou guys are amazing and Thank you.
Nancy K | Overall ExperienceVery impressed with everything!! Such nice people!
Jamie H | Overall ExperienceIt would be awesome if there were affordable units with limited electricity available. It's just be nice to be able to use a small heater or light to be able to see to organize or load and unload. Without having to use your vehicle. Or to be able to dry items that gave gotten wet in the rain or something similar.
Lauren S | Overall ExperienceIt was all good. Clean, secure & friendly to work with. We’ve had to store at another facility before where we actually got broken into and there were no cameras as portrayed and the gate code was not customized. Sadly, we never did get our belongings back. This facility is much, much different and everything went well and stayed secure. Thank you for doing your due diligence to keep your place nice!
Michelle L | Overall ExperienceSweet lady at check in was awesome!! Kudos!!!!!
Carleen DNo contact pick up was confusing for my first time. Didn’t get the link correctly. No one answered the phone at pick up point. Had to have time reset and link resent. Took almost 1hour for pickup process complete. Tons of spiders inside cab!!!! They kept falling on me as I was driving!!! Terrible!!!
Sarah SI have no comments. I was very satisfied
Spencer S | Overall ExperienceThough the owners prorated the unit rental on the front end, they refused to do the same when I moved out. Thus, even though I had the storage unit emptied by December 3, they said it "was not their policy" to prorate the last month, so I had to pay a full month's rent even though it was empty. This is a classic case of putting profit over people or fairness. I would not recommend a business with this attitude to anyone.
Faith W | Overall Experience