Customer Reviews for Randall Center Mobil

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Randall Center Mobil

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James N. on

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only problem was after getting on road was the check radiator light came on. I made the trip without any problems but this needs tended to as it could pose a breakdown problem for the next customer.

linda A. on

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Charles H. on

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Brianna P. on

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agustin R. on

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The reservation was nice and easy,thanks uhaul

TERRY R. on

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Robert was knowledgeable and helpful. Explained after hours return process as he closes early. Excellent over all experience.

Adam R. on

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Truck was old, needed to be retired a long time ago. Definitely wouldn’t use for a long distance move, but was adequate for a local move.

Ryan M. on

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Linton D. on

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Michael S. on

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MARK S. on

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make sure you fix the left top of the ramp on this dolly, it put a big ding in my bumper. Robert said he knew it was there and was to put a note on my ticket for this tow dolly.

Nicholas S. on

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Returning here was disorganized with no instructions on where to park the equipment/ truck and the person I returned it to was complaining about why I was told to return at this location when she already had too many trucks, which was not my problem.

Tom H. on

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David T. on

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Have the office more ready for customers other than standing behind the cashier of a convenient store. Maybe a chair or two. While waiting.

jose L. on

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William S. on

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Lady was very nice and did her job well

QUAN C. on

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Customer service is very bad. Making a lot of mistakes.

Leslie H. on

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Be aware that the office closes early..its part of a gas station so you have to wait in line. Inform customers of office hours. Overall, good experience

deibis P. on

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Keep the good work

James J. on

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Everything was nice,clean and easy in and out! Customer service.was.great!

MARIA ISABEL E. on

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Nice service!

JEFF T. on

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Klaudia C. on

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Sam A. on

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Cheryl S. on

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We have rented from here before and no problems ever. All was wonderful, quick, professional and fast service. Thank you.

ROGER H. on

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Great attitude and very helpful place!

RUSS W. on

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ELIZABETH H. on

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Rebecca F. on

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James D. on

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Gordon H. on

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Nothing at all. The lady that handled the rental for me was Super pleasant and helpful. Explained everything to me in detail. Will definitely use this location again If I need anything.

barry L. on

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Even though it's part of a gas station. The owner is on top of things, knowledgeable of the products and courteous. She gets you right on your way. I have rented there multiple times.

Michael H. on

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Andras T. on

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We have included two furniture dollies in our online order, got charged for it. They were not included at the pick up, and staff said they don’t understand why U-Haul let people rent those, they are not/ were never available at that certain location. Never got refunded either.

ALEXANDRA W. on

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Christopher P. on

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Truck was very dirty, inside was dirty , windshield inside had never been cleaned and really didn’t notice until night time. Wipers were broken and scrapped the windshield and didn’t notice until it started raining. These vehicles should be better maintained and cleaned. Was very disappointed with the filthy truck, but we were in a pinch and needed it to move. My reservation was put in in advance and should have been properly checked and cleaned.

ROBERT T. on

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very convenient drop off location. just handed in the keys.

JULIO A O. on

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Hilda C G. on

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suyapa P. on

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Victor B. on

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anthony G. on

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VALMORE J. on

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Over all I was very pleased.

LAWRENCE O. on

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robert S. on

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truck was dirty inside cab and cargo

Luis C. on

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David M. on

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James F. on

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DAVID P. on

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Elio C. on

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Great location. Best thru uhaul.com booking

Lindsay E. on

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There were extra charges after we dropped the uhaul off that we didn't authorize or even know about. Maybe not this locations fault but nonetheless occured for dropping off a uhaul and blankets to them.

Steve K. on

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Thank you.

Serena H. on

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Wanaknee S. on

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Great friendly service

lazaro O. on

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The attendant was excellent!

Patricia T. on

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Benny N. on

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LARRY B. on

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Where I was assigned to first pick up at Davison Mobile-at Naples , a very bad and non professional experience.Only when I called uHall office did I receive quality service and Maria was able to move me to the Randall Center Mobile, what a quality place and customer oriented. To pick up from you at u halls I had over Two hours invested in time, mileage and delay to leaving.

Gerald N. on

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David N. on

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KELLY R. on

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suyapa P. on

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RALPH E. on

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Rafael H. on

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Ben P. on

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I paid for a dozen furniture pads, but only received nine, as that was all that was available. Other than that the overall experience was good. The truck was clean and ran well. The pick up and return process was smooth.

Ron R. on

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Douglas E. on

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The people who helped me at this location were great. Perfect customer service.

MELO A. on

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They bring you into a little office behind a mini mart check out counter which was filthy. The truck cab was filthy and had last customer’s garbage in side pocket. When we went back at 2:00pm to return the truck we were told the rental area was already closed. We filled the tank to the 5/8th mark on the truck’s fuel guage. The next day we received a email saying truck was not filled to the 5/8th and charged us. Obviously they need to check their truck fuel guages. I would Never recommend this rental location to anyone friend or foe.

Rosemite N. on

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The only issue I encountered is that the clerks did not have any clue about self service and how to obtain the key

NANCY H. on

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Bruce F. on

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I returned the trailer just a few hours after picking it up, but noticed the contract dated 12/22/18 and return of 12/26/18 plus i was charged an additional $69.41 ???

Clinton O. on

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Richard G. on

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Brian C. on

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SCHERICE M. on

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Dennis did a great job!

Laurence H. on

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Tim C. on

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when I dropped of truck i was told that they had 4 trucks so they will not accept more and that I need to go find another location He was rude unhelpful and told me he would refuse to check in the truck and ensure I would be charged additional charges. I called your corporate line and was told to take it elsewhere I refused and said I have confirmation to drop it at this location This was a horrible experience and I will be hesitant to recommend your company in the future

ROBERT S. on

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Timothy W. on

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Amber M. on

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Upon arrival personnel at this location did not provide a drop off receipt nor confirmation number was sent to email. Later that evening U-Haul called wondering if we dropped off trailer which we had done so earlier that day. Personnel still had not checked in trailer. But over all satisfied with rental.

Chauncey N. on

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Rented here before. Staff always helpful and friendly. Only problem is picking up or dropping off. Sometimes there are delivery trucks parked in such a way as to block or hinder access to the trailer storage area.

David M. on

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Fast/friendly and reliable

Jorge V. on

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Michelle M. on

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Doug G. on

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Very courteous!

Cheryl N. on

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Nothing, Everything went Perfect!!

GEORGE R. on

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Providence D. on

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Excellent

CARLOS B. on

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John H. on

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Melinda R. on

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The people were really nice but the truck was infested with roaches witch caused me extra money and a lot of anxiety

Lester E. on

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Closed rather early, I had to use the online drop off.

Dana C. on

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LUIS R. on

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i found everithing very good thanks a lot

THERESA M. on

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this is the 2nd time I've rented from this facility. Super nice people! They make it easy, quick, a pleasure to work with and prices are great! Thank you!

Annemarie C. on

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Robert L. on

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Easy pick up and drop off.

Richard C. on

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Carlos A. on

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Mark S. on

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Made reservations on line. Went to pick up truck. They had no record of my reservation even with a confirmation number. They said they were not informed by U-Haul of my reservation. Had to do reservation on phone all over again. Gas was not on full when I got the truck. Only drove 31 mile but was charged over 25.00 for gas which I thought was a bit high. Other wise everything was great