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PATRICIA R
Customer Reviews for R&R Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No Dolley and was told there would be a dolley and paid for a dolley. Would like a refund for the dolley if I can.
Tyler KGreat service. When I need to rent a U-Haul, I will use R&R Auto Repair again.
Russell MThe staff at R&R were very friendly and helpful
JULIAN Cnone. Everything was quick and easy. Friendly service was appreciated. Thank you
RACHELLE GJoel was great and I highly recommend this location
Cheryl BFirst time using this location and straying away from my most frequented location. This is now my go to!
Adam QThe gentleman who waited on me was very friendly and professional. The truck I rented was immaculate. I can’t thank him enough for his great service.
TIMOTHY BExcellent customer service, welcoming and very helpful!
DAVID CEverything was great, thank you
Joe VFast and Friendly Service
VICTORIA OGreat place. Owner Joel very helpful. Wi. Use this place again,
RALPH VI would be use them again on my next move
SHEILA CNo changes. The workers were very helpful and able to check me in very quickly.
ETHANISAIAH TBest service 10/10 and loved to spend time petting the dog who I can only assume was the most attentive assistant manager
GAGANDEEP SMr Rivera very professional and very polite and explained everything nice and clear.
JULIAN CJoel was excellent, we were able to rent a truck last minute for a few hours. Easy to work with. Will definitely recommend to others. Location is easy to get to and easy access to major freeway.
ANNETTE HThe truck was not clean inside. it was dusty and the cup holder area had a bunch of gunk and stuff. Also the windshield was dirty. Also the app check in/out process took a long time. over 20 minutes. I understand why, its just not very quick or easy. Plus it was very pricey. My trip was pretty quick but I still had to pay about $150 including gas. not at all what I had expected.
Thomas GJoel was great helpful and answered all my questions. Very nice to speak with
John WGood experience
JAJVEER GVery friendly and helpful --made it easy to check in --appreciate it
Loretta MJoel was a great help and was super friendly! Will definitely get a truck from him again if we need
Dalton FOwner was so accommodating, he helped me so much came in on his day off to make sure I got a truck to move last minute. I would definitely recommend this place to rents a U-Haul. Very friendly. Thank you R & R automotive
Paula TVery prompt and very friendly,no matter what time always there for your convenience.
Louie RJust make sure..they are clean..when someone need it
Lovepreet SLocation is is very accommodating and great Customer service
Johnny PThe Owner was very helpful and friendly. I will always use this location to rent a Uhaul.
Marty MGreat location to see uhaul vehicles. location is in a safe area. Owner of R&R Auto Repair is very helpful with mobile check out and mobile check ins.
Marty MVery friendly -explained everything in a timely manner and asked if we had any questions and was considerate-would definitely go back to this location.
Raul ZExcellent service, Mr Rivera was polite and knowledgeable. Would recommend him to anyone.
Vincent ZGreat customer service and very friendly! I will come back to this Fowler U-Haul business the next time for a rental.
David GNothing needs to be improved to be honest. Joel was fantastic to work with. Made sure the truck was clean and all set to go when I was ready to leave. He was very friendly and professional and would highly recommend this location to friends and family if they need to rent a Uhaul truck
Justin WBest customer service, he went above and beyond, definitely recommend.
Jacqueline GFast and easy truck rental.
JOE TGreat experience
Javier AGreat staff at this location, very helpful, knowledgeable and available on a Saturday morning at a moments notice.
Lee BExcellent service from the manager (Joel), is very nice and helpful!!
DARSEN LOwner wasn’t there. Told employee to leave keys and he would do paperwork later and email me. I received an email with extra fees. Had he spoke to myself or the office that sent me there, he would’ve known I was to receive extra miles from Uhaul since they switched he’s my drop off location without contacting me.
MICHELLE HDropping off here couldn't have been easier. Joel was welcoming and inviting and I so appreciate his hospitality and sharing his story of how Jesus delivered him so many times!
Timothy WVERY customer oriented. Friendly service and reliable.
JOE TJust keep on doing what you're doing. Great service.
James KI did not have a reservation but was able to walk in and rent the equipment without any problems. In total the interaction took maybe 10 minutes. Very easy process. They equipment was clean and I am very happy with everything!
Krystle RThank you Joel! You're Awesome!
Ammon SJoel RIVERA the manager was very knowledgeable and very polite and help me find what I needed to use and knew his equipment.
james lJoel from Red Cat Towing was wonderful! The night before I had called to make a reservation, but the agent on the phone didn't bother to tell me the Uhaul location closed by 12:30 pm, and I had made a reservation to pick up my truck at 1:30 pm. Joel came back to the repair shop to personally help me with my rental. He's fantastic!
Ryan APricey as hell but very professional service.
Christian BGreat customer service
ARTURO CThey were great to work with! Very helpful to us! Thank you so much!!!
Deborah TExcellent customer service
ARTURO CAmazing staff. Very friendly and personal. Made drop off easy and quick. Which was nice cause California is F-ing freezing!!!
john hI put 20$of gas but gauge didn’t seem to move at all but would rent again
Rey TWe needed to arrive earlier than anticipated and Joel was very accommodating to work with our schedule. He was very courteous and explained in detail some issues and concerns we had. The equipment was very clean and ready to go for us. Thank You, it was an emotional move for us and your help relieve some stress. Pam
Pamela LEverything was great 👍
Carlos SI’m extremely happy with this location. Great customer service. Thank you!
Kevin JFirst time renting a U-Haul, super helpful and informative. 10/10 would recommend.
BALWINDER DYour online service was subpar. It took 3 representatives and 1 1/2 hours to be able to get my key. I will never use your 24/7 program again
Manuel DThe owner had to go above and beyond to get us a truck. Such a great guy.
Carrie TVery helpful at this location
Kim MJoel helped with getting me a rental he was very professional and had great customer service. The truck was very clean and well maintained!
Audrey VThe place where we rented was amazing. He was very helpful. And very friendly. Great experience.
Kenny CExcellent service, would happily recommend and use again!!
Joseph TOperator was awesome guided me through all the steps of renting the U-Haul great personality would definitely use him again
Leonel F