Customer Reviews for R&R Auto Repair
(U-Haul Neighborhood Dealer)

337 reviews

115 W Merced St   Fowler, CA 93625
(Hwy 99 Ctl Fowlr Ext)

(559) 834-5886

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(559) 834-5886

115 W Merced St
Fowler, CA 93625
(Hwy 99 Ctl Fowlr Ext)

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–5 pm
  • Sat: 8:30 am–12:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Owner was so accommodating, he helped me so much came in on his day off to make sure I got a truck to move last minute. I would definitely recommend this place to rents a U-Haul. Very friendly. Thank you R & R automotive

Paula T 
Rating:
5.0

Very prompt and very friendly,no matter what time always there for your convenience.

Louie R 
Rating:
5.0

Just make sure..they are clean..when someone need it

Lovepreet S 
Rating:
5.0

Customer did not leave a comment.

elvira g 
Rating:
5.0

Customer did not leave a comment.

Juston M 
Rating:
5.0

Location is is very accommodating and great Customer service

Johnny P 
Rating:
5.0

Customer did not leave a comment.

Araceli S 
Rating:
5.0

The Owner was very helpful and friendly. I will always use this location to rent a Uhaul.

Marty M 
Rating:
5.0

Great location to see uhaul vehicles. location is in a safe area. Owner of R&R Auto Repair is very helpful with mobile check out and mobile check ins.

Marty M 
Rating:
5.0

Very friendly -explained everything in a timely manner and asked if we had any questions and was considerate-would definitely go back to this location.

Raul Z 
Rating:
5.0

Excellent service, Mr Rivera was polite and knowledgeable. Would recommend him to anyone.

Vincent Z 
Rating:
5.0

Customer did not leave a comment.

Gail B 
Rating:
5.0

Great customer service and very friendly! I will come back to this Fowler U-Haul business the next time for a rental.

David G 
Rating:
5.0

Nothing needs to be improved to be honest. Joel was fantastic to work with. Made sure the truck was clean and all set to go when I was ready to leave. He was very friendly and professional and would highly recommend this location to friends and family if they need to rent a Uhaul truck

Justin W 
Rating:
5.0

Best customer service, he went above and beyond, definitely recommend.

Jacqueline G 
Rating:
5.0

Customer did not leave a comment.

Raul A 
Rating:
5.0

Customer did not leave a comment.

Marcus G 
Rating:
5.0

Fast and easy truck rental.

JOE T 
Rating:
5.0

Great experience

Javier A 
Rating:
5.0

Customer did not leave a comment.

Steven G 
Rating:
5.0

Customer did not leave a comment.

CESARIO F 
Rating:
5.0

Customer did not leave a comment.

Parminder M 
Rating:
5.0

Customer did not leave a comment.

Debra K 
Rating:
5.0

Customer did not leave a comment.

harvinder d 
Rating:
5.0

Customer did not leave a comment.

Joann H 
Rating:
5.0

Great staff at this location, very helpful, knowledgeable and available on a Saturday morning at a moments notice.

Lee B 
Rating:
5.0

Customer did not leave a comment.

Thelma J 
Rating:
5.0

Customer did not leave a comment.

Gus C 
Rating:
5.0

Excellent service from the manager (Joel), is very nice and helpful!!

DARSEN L 
Rating:
5.0

Customer did not leave a comment.

Sarah M 
Rating:
5.0

Customer did not leave a comment.

Mike N 
Rating:
2.0

Owner wasn’t there. Told employee to leave keys and he would do paperwork later and email me. I received an email with extra fees. Had he spoke to myself or the office that sent me there, he would’ve known I was to receive extra miles from Uhaul since they switched he’s my drop off location without contacting me.

MICHELLE H 
Rating:
5.0

Dropping off here couldn't have been easier. Joel was welcoming and inviting and I so appreciate his hospitality and sharing his story of how Jesus delivered him so many times!

Timothy W 
Rating:
5.0

VERY customer oriented. Friendly service and reliable.

JOE T 
Rating:
5.0

Just keep on doing what you're doing. Great service.

James K 
Rating:
5.0

Customer did not leave a comment.

Jeff L 
Rating:
5.0

I did not have a reservation but was able to walk in and rent the equipment without any problems. In total the interaction took maybe 10 minutes. Very easy process. They equipment was clean and I am very happy with everything!

Krystle R 
Rating:
5.0

Customer did not leave a comment.

Francisco R 
Rating:
5.0

Thank you Joel! You're Awesome!

Ammon S 
Rating:
5.0

Customer did not leave a comment.

Hilda A 
Rating:
5.0

Joel RIVERA the manager was very knowledgeable and very polite and help me find what I needed to use and knew his equipment.

james l 
Rating:
5.0

Customer did not leave a comment.

Jose M 
Rating:
5.0

Joel from Red Cat Towing was wonderful! The night before I had called to make a reservation, but the agent on the phone didn't bother to tell me the Uhaul location closed by 12:30 pm, and I had made a reservation to pick up my truck at 1:30 pm. Joel came back to the repair shop to personally help me with my rental. He's fantastic!

Ryan A 
Rating:
5.0

Pricey as hell but very professional service.

Christian B 
Rating:
5.0

Great customer service

ARTURO C 
Rating:
5.0

They were great to work with! Very helpful to us! Thank you so much!!!

Deborah T 
Rating:
5.0

Excellent customer service

ARTURO C 
Rating:
1.0

Customer did not leave a comment.

Kimberly G 
Rating:
5.0

Amazing staff. Very friendly and personal. Made drop off easy and quick. Which was nice cause California is F-ing freezing!!!

john h 
Rating:
4.0

Customer did not leave a comment.

Maria P 
Rating:
5.0

I put 20$of gas but gauge didn’t seem to move at all but would rent again

Rey T 
Rating:
5.0

We needed to arrive earlier than anticipated and Joel was very accommodating to work with our schedule. He was very courteous and explained in detail some issues and concerns we had. The equipment was very clean and ready to go for us. Thank You, it was an emotional move for us and your help relieve some stress. Pam

Pamela L 
Rating:
5.0

Customer did not leave a comment.

Brandon M 
Rating:
5.0

Everything was great 👍

Carlos S 
Rating:
5.0

Customer did not leave a comment.

Tracy C 
Rating:
5.0

I’m extremely happy with this location. Great customer service. Thank you!

Kevin J 
Rating:
5.0

First time renting a U-Haul, super helpful and informative. 10/10 would recommend.

BALWINDER D 
Rating:
1.0

Your online service was subpar. It took 3 representatives and 1 1/2 hours to be able to get my key. I will never use your 24/7 program again

Manuel D 
Rating:
5.0

The owner had to go above and beyond to get us a truck. Such a great guy.

Carrie T 
Rating:
5.0

Very helpful at this location

Kim M 
Rating:
5.0

Customer did not leave a comment.

Alfred C 
Rating:
5.0

Joel helped with getting me a rental he was very professional and had great customer service. The truck was very clean and well maintained!

Audrey V 
Rating:
5.0

The place where we rented was amazing. He was very helpful. And very friendly. Great experience.

Kenny C 
Rating:
5.0

Excellent service, would happily recommend and use again!!

Joseph T 
Rating:
5.0

Operator was awesome guided me through all the steps of renting the U-Haul great personality would definitely use him again

Leonel F 
Rating:
5.0

Customer did not leave a comment.

Melynna H 
Rating:
5.0

Customer did not leave a comment.

RAY B 
Rating:
5.0

The owner went above and beyond for me. I arrived a little late past the store hours and was having trouble with the mobile app check in. He was just taking off and locking up, but stuck around to check me in and make sure I was helped. I very much appreciated it and highly recommend this location.

Alexander G 
Rating:
5.0

Customer did not leave a comment.

ROBERT N 
Rating:
5.0

Excellent customer service!

Michelle O 
Rating:
5.0

The individual at this place is very professional and courteous and knows the rental equipment real well

Hector G 
Rating:
5.0

Great service. Joel is super helpful and made sure everything went well.

mike v 
Rating:
5.0

Joel was so nice and helpful. Renting was easy and convenient. Will definitely be using this location again.

John G 
Rating:
5.0

Joel was extremely helpful and accommodating. He went out of his way to come in and support me through the online process.

Daisy Z 
Rating:
5.0

Im happy with Joe for helping me with the truck but unfortunately i got charge another extra day for returning the truck since i didn't had a furniture dolly to move my freezer and fridges.

GABRIEL J 
Rating:
5.0

It's Great experience and I had no ssues with truck... Thank you for great customer service.. RSalinas

rachel s 
Rating:
4.0

I had problems logging in after I had established things

Fidel D 
Rating:
5.0

Customer did not leave a comment.

Omar C 
Rating:
2.0

Fix the website for the drop off on mobile. I dropped truck off on a holiday and they were closed. Custimer service wasnt helpful until I stopped being nice and lost my patience waiting.

Anthony P 
Rating:
5.0

The gentleman who proxessed my rental was a pleasure to talk to. Very friendly and thorough.

JAMES A 
Rating:
3.0

The uhaul site was not letting us do a check in, kept saying page can not be displayed. Phone was dying and could not check in, took over a hour. Thank goodness the owner showed up and was able to help. He just happened to drive by. I dint know I will use this service again as t was very difficult.

Paulette T 
Rating:
5.0

Customer did not leave a comment.

bonnie c 
Rating:
5.0

This was one of the best locations that I have been to. It was an easy process. Joel was professional and provided all the information I needed to help get me on my way. I would highly recommend my friends to this UHaul location. I give this business 10 stars out of 5!!

ANTHONY G 
Rating:
5.0

Owner went above and beyond to get me going.

CHARLES A 
Rating:
5.0

Customer did not leave a comment.

Frank H 
Rating:
5.0

Nothing. Joel was an excellent person to meet. Joel's customer service skills are great and he went way beyond any expectations I had about customer service. Joel could teach classes on customer service to most service rep's in any market. Joel did everything possible to make sure I would be successful in my move with this equipment. I will always greatly appreciate Joel's ability to explain all aspects of the equipment and he made sure I felt confident that it would work for me. This was truly an exceptional customer service experience for me working with Joel.

MORGAN P 
Rating:
5.0

The app didn't work but that's not on the location.

Philip C 
Rating:
5.0

Customer did not leave a comment.

ELISEO F 
Rating:
5.0

We had an unfortunate mishap with our reservation in the beginning. Due to some errors and confusion we had to pick up our 5 x 8 trailor in Fowler. The gentleman who had assisted us was very helpful and understanding to our predicament. He went above and beyond and will gladly recommend others to come to this location. I cannot thank him enough for what he did but if someone decides to rent from this location, they will be in great hands. Hands down the best service from this location.

Denise B 
Rating:
4.0

Customer did not leave a comment.

DIANE L 
Rating:
5.0

Overall great customer service

SYLVESTER W 
Rating:
5.0

The service at this U-Haul rental place was awesome. I would recommend it to my friends and family. They were a great help. If I had a question I could give them a call and they were very prompt in returning it. They gave me excellent service. I will be going back there again when I need a U-Haul rental.

MARGARET M 
Rating:
5.0

Customer did not leave a comment.

Rosalva A 
Rating:
5.0

Good guys

GURWINDER G 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH R 
Rating:
5.0

Customer did not leave a comment.

CHARLES S 
Rating:
5.0

The workers were very helpful and kind. We had not backed a vehicle to a trailer to connect everything for a long time and they took care of everything for us.

ALMA M 
Rating:
5.0

Customer did not leave a comment.

GREGORY D 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER V 
No reviews have been submitted for this location.

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