Customer Reviews for R&R Properties
(U-Haul Neighborhood Dealer)

152 reviews

805 E Randall St   Greensburg, IN 47240

(812) 716-2152

Location Hours

  • Monday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    Closed
  • Wednesday - Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    7 am - 10 am
Special Operating Hours
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(812) 716-2152

805 E Randall St
Greensburg, IN 47240

Services at this Location:

Location Hours

  • Monday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    Closed
  • Wednesday - Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    7 am - 10 am
Special Operating Hours
  • 12/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Frederick T. 
Rating:
5.0

Excellent customer service. The lady there was very knowledgeable and friendly

Mark K. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
2.0

This location was very helpful, however, when U-Haul corporate in Indianapolis took over by phone the experience was unacceptable. They changed my equipment from a car hauler to a car dolly, which I did not have the tools to drop the driveshaft from my BMW which was being towed home from Indiana to Tennessee. They did not inform me of that until I was 5 hours into a 6 hour drive to retrieve my car. Long story short, I ended up leaving my car again at a strange place and wasted 18 hours trying and coming home empty handed. I have tried multiple times to call customer service to file official complaint and find out if U-Haul is going to make this right with me but get put on hold for over an hour until I have to hang up and get to work. Do not use the Indianapolis number and absolutely do not deal with Brianna or Jasmine. They were extremely rude and hung up on me before any of it was resolved and would not a number to call over their heads.

Jennifer H. 
Rating:
3.0

Pick up was no problem.

Matt C. 
Rating:
5.0

The truck had a mechanical problem, likely a bad fan motor. The truck overheated while sitting in traffic. Had to stop three times to add water. The truck was not full of fuel when I picked it up. Drove 86 miles and it took $53 to fill the tank.

Ricky N. 
Rating:
5.0

Maybe find away to get the prices lower.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

RONALD FRITZ G. 
Rating:
5.0

Nothing. It was great

Connie P. 
Rating:
5.0

Very nice customer service.

Darlene N. 
Rating:
5.0

Anita was very helpful would recommend her location too everybody. Thanks for all your help.

Brian M. 
Rating:
5.0

Excellent folks to do business with.

tammy M. 
Rating:
5.0

Customer did not leave a comment.

Josh W. 
Rating:
5.0

Customer did not leave a comment.

TERRILL P. 
Rating:
4.0

Customer did not leave a comment.

Greg W. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

Jeff L. 
Rating:
3.0

Customer did not leave a comment.

AMBER B. 
Rating:
5.0

Friendly and answered all questions I had.

John R. 
Rating:
5.0

The truck was clean enough, however it was old. The driver's seat was torn, it felt like the engine was missing out especially when sitting in traffic or at at stop light, and the fan for the air conditioner did not work it was stuck.

Tracy R. 
Rating:
5.0

Customer did not leave a comment.

Donna S. 
Rating:
4.0

Customer did not leave a comment.

Cheryl F. 
Rating:
5.0

Customer did not leave a comment.

Jack B. 
Rating:
3.0

Customer did not leave a comment.

Matthew T. 
Rating:
5.0

Customer did not leave a comment.

Marilyn T. 
Rating:
5.0

Customer did not leave a comment.

Stephanie M. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
3.0

Way out of the way from where I reserved (not the locations fault). Missing moving pads that were ordered. No one in office.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Gregory N. 
Rating:
5.0

Customer did not leave a comment.

BRIAN W. 
Rating:
5.0

Great, very helpful staff.

Bradley S. 
Rating:
1.0

I would tell next customer to go with a different company.

Tyler S. 
Rating:
5.0

Anita was so helpful and informative!! She made the process super smooth for us.

Jacqueline H. 
Rating:
5.0

Customer did not leave a comment.

Tara S. 
Rating:
4.0

Customer did not leave a comment.

Chad R. 
Rating:
5.0

Customer did not leave a comment.

PETER C. 
Rating:
5.0

Thank you so much for ur services

Maria M. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Allison S. 
Rating:
5.0

The two counter /desk employee's were exceptional!!

LAWRENCE R. 
Rating:
5.0

Very courteous and professional. Friendly and family type atmosphere. Will visit again.

Donald B. 
Rating:
5.0

I drove from St louis to Greensburg to pick up an antique book case , so I rented a 6x12 trailer when I got there thinking it would be big enough, when I got to the pickup location I found that I had bought way more than I thought and the 6x12 was not nearly big enough and I really needed a 26 ft truck . I called her and she set me up with a 26 ft truck and told me to come back to exchange it . Friendly , professional , just an all around great experience. Thank you

donald R. 
Rating:
5.0

Customer did not leave a comment.

Roger A. 
Rating:
3.0

Customer did not leave a comment.

Nathaniel P. 
Rating:
5.0

I've rented many Uhaul trucks and storage units from these folks. Great people and great conversations.

JASON D. 
Rating:
5.0

Customer did not leave a comment.

MCKINZIE T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
3.0

Customer did not leave a comment.

cody Y. 
Rating:
5.0

Excellent customer service...friendly, helpful, knowledgeable.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

Clifford H. 
Rating:
5.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

The location made the process quick, easy and the staff was friendly and professional.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

Greg B. 
Rating:
5.0

Excellent service.

JOSE H. 
Rating:
5.0

Great service and very helpful.

Doris K. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

Excellent service, friendly, professional, flex to ensure right solution for the right we'd.

Gretchen B. 
Rating:
5.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

Customer did not leave a comment.

Betty W. 
Rating:
2.0

I did the online check in. Still ended up having to do entire check in process over again in store. Vehicle was 1/8 mile away in the lot. Employee said, “can your wife go out and start it?” My wife is handicapped! Instead of offering to go start it, employee said I should go do it. Employee never checked the vehicle before I left. I ended up having to pull the vehicle up myself to put the appliance dolly into the truck.

Fred U. 
Rating:
1.0

Improve your rental policies, unused equipment “can be returned for a full refund” except your company refuses to honor their own policy.

Derik M. 
Rating:
5.0

Customer did not leave a comment.

Darren B. 
Rating:
5.0

Customer did not leave a comment.

Tonya F. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Easy hassle free rental. Exactly what you want while moving.

Christopher G. 
Rating:
5.0

Very helpful and friendly! Trailer was in great condition. Will definitely use this location again. Thank you!

Amy N. 
Rating:
5.0

Customer did not leave a comment.

Bradley R. 
Rating:
5.0

The mobile pickup and return was a lot more involved than just going in during business hours to pickup a vehicle. For instance, both mine and my husband's names were on the reservation so a third party had to be called for verification. Our reserved truck was parked in the back lot instead of right next to the building and keys so it was quite a bit of back and forth before we could even leave the parking lot. I wouldn't recommend the mobile pickup if it can be avoided because it's much easier to go right to an employee for a set of keys.

Cory H. 
Rating:
5.0

Reserved a 26 foot truck but had to take a 20 foot because it was broken down. Other than that it was perfect and easy pick up by phone.

Kerri B. 
Rating:
5.0

In short, an efficient, quick and easy 5×8 trailer pickup and drop off procedure by friendly staff, for a point to point 1000+ mile trip. No complaints. Will continue to utilize Uhaul as needed.

Gary C. 
Rating:
5.0

Customer did not leave a comment.

Tara S. 
Rating:
5.0

Could not have adked for a better experience.. So very nice. Anita is the best.

Gary C. 
Rating:
5.0

They are very nice and friendly. Also tried to make sure I had the right set up for what I needed to do.

JUSTIN M. 
Rating:
5.0

Next time you buy a van try to get one with better outside.mirrors and Better backup cameras

Glenn D. 
Rating:
5.0

The woman who checked me in was courteous, friendly, and helpful. Made for the start of a great rental experience. Equipment functioned as it should. Tires were newer so no concern for a flat. Could drop off anytime which was a big plus!

Charles C. 
Rating:
5.0

Everything was great. The people were courteous and did everything they could to help

Charlie R. 
Rating:
5.0

Customer did not leave a comment.

Leah D. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER R. 
Rating:
5.0

Customer did not leave a comment.

Sarah M. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

Terry B. 
Rating:
5.0

Customer did not leave a comment.

Thomas T. 
Rating:
5.0

Customer did not leave a comment.

kurt E. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER M. 
Rating:
5.0

Customer did not leave a comment.

Mathew W. 
Rating:
5.0

Nothing it was great.

RALPH T. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

SUE L. 
Rating:
5.0

They went out of their way to help me and my family at a difficult time. Very friendly staff and great service.

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH J. 
Rating:
5.0

Customer did not leave a comment.

Bobbie P. 
Rating:
5.0

Customer did not leave a comment.

Rhonda W. 
Rating:
5.0

Perfect

Thomas C. 
Rating:
5.0

This rental location was absolutely wonderful to work with. I would highly recommend to anyone.

Adina R. 
No reviews have been submitted for this location.

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