Customer Reviews for R&S Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of R&S Storage

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Michael C. on

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With the demand in this area, it seems that U-Haul would provide them with more inventory and options.

Kyle G. on

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Christina B. on

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Wayne M. on

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The U haul office is in the grocery store across the road. Some additional signage directing you to the hidden location in the back would be helpful. The individuals were very friendly and helpful when I found them.

Deborah F. on

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Casey E. on

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Steve Y. on

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Plenty of space for drop off. Office was located inside of grocery store but was accessible and clean. Staff was professional and helpful. Did rent another truck at this site that was poorly maintained with several items that did not work. Owner of this facility stated the truck was a "for sale" truck and that U-Haul did not want to maintain vehicles that were slated for sale and used local round trip only. Poor way for U-Haul to do business!

Eugene B. on

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the two locations listed here were helpful. I was not pleased with having to go to Glasgow, Va. I was in training and did not have access to a computer so I was no aware that I wasn't getting truck from the U-Haul on Timberlake in Lynchburg, VA......which was literally right around the corner. It was a MAJOR inconvenience to have to find and drive on Friday night after exhausting training all week. Nothing was done at all at Timberlake to accommodate me. I had to drive to Glasgow up windy curvy mountain roads to get truck and trailer. The employee there was very helpful and polite, but I am not at all pleased with Timberlake!!!!!!! I was told that even though I made a reservation for that location, they "didn't have enough equipment in Lynchburg" and that they sent me to Glasgow instead. I was not cool with that but had no other option as I needed to move my son to Nashville ASAP. Not happy with my neighborhood U-Haul even though ?I used them not 6 months ago,

Tommy S. on

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Very courteous

Stephen P. on

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Virginia L. on

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william c. on

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Raymond P. on

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Jessica C. on

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Melanie W. on

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Add an office location description to your website data. Otherwise, everything was perfect!

Jerry D. on

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Lisa C. on

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