Mario was amazing and made this process so much smoother! A real life saver.TIFFANY R.
Customer Reviews for Rapid Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The van I rented was clean, but the air conditioning was not working properly. Wasn't cooling enough and it was needed on a very hot day. Other than that, the customer service was good.YANETH J.
Mario was a pleasure to work with! Everyone should be as helpful and easy to work with! Uhaul is a life saver!Christine K.
Inside and outside of van was dirty. It stinks so bad, I didn't have time to cancel and go somewhere else. Found a rotten avocado that was covered with black stuff. It was bad, I won't use that location again.ALECIA H.
Staff was polite quick and extremely helpfulMario C.
Customer did not leave a comment.Areba S.
Really good experience, thank you.STEPHEN H.
Helpful and easy to work withGIRARD B.
Nothing, Mario did an excellent job, he was professional and courteous and everything went as planned.ROBERTM Y.
Mario was superb! Very helpful, friendly, and knowledgeable!JOSEPH F.
Customer did not leave a comment.ANNA M.
I just walked in and a short while later was on my way in a Uhaul truck . Lifesaver!DENNIS H.
Customer did not leave a comment.DIANAMARGARITA C.
Customer did not leave a comment.EDWARD H.
Customer did not leave a comment.LEONARDO M.
they rented the truck 2 times the same truck and they pressed me for deliveryCARLOS A.
Front windshield had love bugs all over it. I had to stop and clean it off to see at the first gas station. My reservation was for the Pembroke Uhaul close to home pick-up. I got a text the day of to drive to Aokland Park about 10 miles north one way to pick up the truckBRIAN M.
I was redirected to this location after the other location didn't have my truck. I could not use a larger truck. The u haul system was down on April 19 and I did not get to the high rise condo till 12 pm. I was only allowed to load till 4 pm. I did not get all of the items. I was very disappointed. It is too far and expensive to rent the truck again and go back. The guy at other U haul was able to get me the truck manually.Michael R.
Very helpful,robert M.
Everything was greatLANCE C.
Nothing, everything was perfectRonaldo D.
We dropped off after hours and no one was there.Jorge C.
Customer did not leave a comment.Timothy L.
These people are scammers. They charged my credit card for additional mileage and additional gas even though we brought the truck back with more gas than when we picked it up and we only drove 40 miles. Several calls and 2 visits to the location and still not resolved. Every excuse. Worst customer service ever. Stay away from these scammers and save yourself a lot of aggravation. Home Depot is a short drive away. We should have gone there. Stay safe everyone.john M.
Customer did not leave a comment.RICKY C.
Customer did not leave a comment.kendall M.
Customer did not leave a comment.VLADIMIR M.
Customer did not leave a comment.SHANNON V.
Customer did not leave a comment.DENIKA T.
GREAT SERVICEGEORGE B.
The location need lot of improvement. I have used other location that way much better than this location. The equipment was not clean and maintained at all, they have hidden insurance change I heard about only when I returned the equipment trying to tell me that the insurance is not optional, and so on. I had to find to get that charge removed.pierre P.
Customer did not leave a comment.Mario M.
Customer did not leave a comment.John K.
The owner was great on the phone but the attendant arrived 30 minutes late and it took an hour more to get going. He was nice and wasn't feeling well due to the COVID shot so I could understand but the computer was complicated. I did check in online so I ended up in the computer twice Not hi fault but it took a while to figure out.Robert M.
Customer did not leave a comment.Jason D.
Great service at Rapid Tire. The cargo trailer, unfortunately leaked in an immense amount of rainwater during my trip, causing great damage to my personal property.Tracy S.
Great customer service.Jeffrey S.
Customer did not leave a comment.Braz P.
I made an online reservation yet I still ended up having to go to THREE different locations in order to get what I had reserved ! This is EXTREMELY unacceptable !Randy P.
Easy and cleanGREGORY M.
Customer did not leave a comment.Steve R.
Customer did not leave a comment.Phillip B.