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richard h
Customer Reviews for Rasmussen Performance & Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
easy check in
Sharon GMy husband said the clerk who checked him out with the trailer took forever. Other than that everything was good.
LeeAnn RNeed jacks on the trailers! Was a bear getting it up on the ball!
William PNot necessarily the pickup locations fault but we got less than 60 miles down the road and just happened to noticed that one of the trailer tires was near blowing and had steel showing if you looked at it just right. Otherwise the trailer was clean and good.
David REasy to reserve online. Easy to pick up. Easy to check in (online).
Jerry TVery helpful! Helped hook up the trailer and she was amazing! Trailer worked great for what we needed to do
DeeDee BWe were told that we would get a $32.00 refund for bringing the trailer all the way back. We did not receive this refund. We would like this taken off our bill and credited to our credit card. Mark Blumanthal
Mark BNothing
MARK BVery helpful
cindy gThe lady at the counter seemed inconvenienced that I was even in the building. I tried making small talk about her dog to make the interaction a little less awkward. Then without even inspecting the trailer, she just checks it in that it’s in good condition. If I ran a business I would want to verify myself but hey at the end of the day it’s not my problem. Lastly, they didn’t help me unhook at all. She flat out said, yeah just go put it in line in the field with the others. Didn’t ask, didn’t seem to care really. Listen, I get you don’t want to do it all yourself but for the kind of money you require for one of these trailers, it should not be on me to set it up for the next guy.
David CLocal friends were unfamiliar with this location but we were able to find it with no trouble. Return process was smooth, courteous service.
James C