Customer Reviews for Raven Mini Storage
(U-Haul Neighborhood Dealer)

139 reviews

1045 W Hwy 36   Preston, ID 83263

(208) 852-2831

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 852-2831

1045 W Hwy 36
Preston, ID 83263

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cannon T 
Rating:
5.0

Customer did not leave a comment.

Wyatt B 
Rating:
5.0

Customer did not leave a comment.

Jedd P 
Rating:
5.0

Customer did not leave a comment.

Russell P 
Rating:
3.0

Uhaul ap is not reliable

bill e 
Rating:
5.0

Customer did not leave a comment.

Lynn B 
Rating:
4.0

Customer did not leave a comment.

randy o 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

Bret N 
Rating:
5.0

Wonderful experience

XOCHITHL F 
Rating:
5.0

Very helpful and accommodating.

ROBERT N 
Rating:
5.0

Nice kind people. Great experience.

Robin B 
Rating:
5.0

Thank you

Melanie P 
Rating:
5.0

We were treated very good. They kept us up to date on what was going on with our rental. They even called around to help us find what we were looking for. Very nice people.

Steve M 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Friendly and helpful service. Thank you!

Shannon N 
Rating:
5.0

All good.

Steve M 
Rating:
5.0

Very helpful and kind staff. Knew just what they were doing and were prompt.

Luann S 
Rating:
5.0

Keep doing what you do!!!

Michaeil P 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY B 
Rating:
5.0

I dropped it off back in Montpelier, not Preston.

Russel S 
Rating:
3.0

Customer did not leave a comment.

Joe L 
Rating:
5.0

The folks were friendly, and most importantly they were very helpful.

Stuart B 
Rating:
5.0

Very good service and this person just had a death in his family.

shauna p 
Rating:
4.0

Put jacks on the trailers so my bad back doesn't have to lift them up

RICHARD M 
Rating:
2.0

Location was closed no assistance available.

Tom B 
Rating:
5.0

Customer did not leave a comment.

Todd F 
Rating:
5.0

Very professional and kind people

Raphael a 
Rating:
4.0

All went well

Darrell K 
Rating:
5.0

Customer did not leave a comment.

tyler a 
Rating:
5.0

Truck was old and slow, but made the trip ok. Power steering squealed and park brake warning activated as we pulled into our new place. Both were explained to us by Raven, but the only option was smaller truck 70 miles away, so we risked it and it worked ok. Roads were very snowy and icy, so speeds were about 50 mph. The truck really vibrated at over 60 anyway.-

Royal W 
Rating:
4.0

Customer did not leave a comment.

Tate H 
Rating:
5.0

Customer did not leave a comment.

chris b 
Rating:
5.0

Customer did not leave a comment.

Dier P 
Rating:
5.0

Customer did not leave a comment.

Valerie F 
Rating:
5.0

easy drop off. All went well

Kevin H 
Rating:
5.0

Customer did not leave a comment.

Tyce A 
Rating:
5.0

Customer did not leave a comment.

terry l 
Rating:
5.0

Customer did not leave a comment.

Christie M 
Rating:
2.0

Agent set me up to return the trailer to a U-Haul location that was still under construction with nobody there to help me, so I had to go to another place. That place did not know how to accept the type of trailer I had. I got an email giving me a receipt for a payment of $0.00. But my bank says I had a charge from U-Haul.

Paul R 
Rating:
3.0

Customer did not leave a comment.

jason h 
Rating:
5.0

Customer did not leave a comment.

Brian S 
Rating:
3.0

Customer did not leave a comment.

Cami K 
Rating:
5.0

Customer did not leave a comment.

Isabel A 
Rating:
3.0

Customer did not leave a comment.

Joseph R 
Rating:
4.0

Customer did not leave a comment.

Sherry B 
Rating:
5.0

Excellent from the greeting to departure. Nice, family ran location.

Kim H 
Rating:
5.0

The customer service skills were excellent thank you

STEVEN L 
Rating:
5.0

Customer did not leave a comment.

Shelsa O 
Rating:
5.0

Customer did not leave a comment.

Nathan N 
Rating:
5.0

Very friendly and personable.

Ravi K 
Rating:
5.0

Lower your prices l, thanks to gas prices it now costs the consumer twice as much to rent the truck...

Paul O 
Rating:
1.0

The service by most reps except Ace and Jerry and his regional manager Travis B was honestly terrible and not very professional. If you’d like more detailed information please advise.

CAMILLE K 
Rating:
5.0

Easy to find and used the online method to drop off the trailer.

Andrew R 
Rating:
4.0

The called to confirm and to follow up, always with polite and friendly demeanor.

Joshua S 
Rating:
5.0

Very nice knowledgeable people, good equipment, good service, good prices. Very satisfied thank you

Scott H 
Rating:
5.0

Customer did not leave a comment.

Mark G 
Rating:
5.0

Customer did not leave a comment.

Richard K 
Rating:
5.0

Great customer service

Marvin M 
Rating:
4.0

Customer did not leave a comment.

Jeffrey G 
Rating:
4.0

The equipment I desired was not available, but U-Haul substituted the larger option at the same rate as the item I requested. Local staff were very helpful and friendly.

DAVID H 
Rating:
5.0

All was perfect...Carol was very helpful...she went over and above to help us. We will for sure rent from them again in the future. thank you!!

Frank B 
Rating:
5.0

Customer did not leave a comment.

CLINT C 
Rating:
5.0

The man who helped me provided excellent service.

CHRYSTAL G 
Rating:
4.0

Customer did not leave a comment.

Tiffany M 
Rating:
4.0

Customer did not leave a comment.

Eva M 
Rating:
3.0

Customer did not leave a comment.

KENNETH H 
Rating:
5.0

Customer did not leave a comment.

CASEY P 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
5.0

Drop off was great. Very helpful agent that went extra mile to be helpful checking in the truck. Thank you.

Jake H 
Rating:
5.0

Customer did not leave a comment.

ROBERT N 
Rating:
5.0

Keep it up.

GREGORY N 
Rating:
5.0

Customer did not leave a comment.

BRYCE R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F 
Rating:
5.0

Easy location to find and super helpful, friendly staff.

Douglas M 
Rating:
5.0

Customer did not leave a comment.

Carolee A 
Rating:
5.0

Customer did not leave a comment.

PAUL R 
Rating:
5.0

John and Carol were both very pleasant and helpful, excellent experience.

JEREMY P 
Rating:
5.0

I needed a trailer to haul a car on and went to Raven Mini Storage. From start to finish it was a great experience. The owners were courteous and professional. I would recommend this place without question.

MATTHEW F 
Rating:
3.0

Customer did not leave a comment.

NELDON N 
Rating:
5.0

Customer did not leave a comment.

MARK R 
Rating:
5.0

Customer did not leave a comment.

SCOTT E 
Rating:
5.0

Been to a few Uhaul over the last few years and this is the best one by far!!

MATTHEW H 
Rating:
5.0

Customer did not leave a comment.

NELDON N 
Rating:
1.0

Lights weren’t hooked up. Asked specifically before I left. Didn’t verify. Only noticed at drop off location.

Chris M 
Rating:
5.0

Nothing, Carol was phenomenal. I had a donestic situation and it was a quick rental but they were all so very friendly and understanding.

DENYSE H 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

GILBERT C 
Rating:
5.0

Customer did not leave a comment.

Stuart C 
Rating:
3.0

Customer did not leave a comment.

John M 
Rating:
4.0

Customer did not leave a comment.

BRENT C 
Rating:
5.0

Customer did not leave a comment.

JESSICA D 
Rating:
4.0

Customer did not leave a comment.

CODY H 
Rating:
5.0

This was a very good experience.The staff were very friendly and very professional.

THOMAS D 
Rating:
5.0

Customer did not leave a comment.

Heather S 
Rating:
5.0

The man there helped me load my car and get safety chains through small snow-packed areas on the undercarriage.

Robert G 
Rating:
5.0

I called a month or so in advance to make arrangements for Uhaul's largest 26 foot truck with Two Guys and a Truck in North Logan, with whom I've successfully dealt. Ultimately, the only shortcoming was having to drive 30 minutes away to pick up my truck, when it seems someone could have gone the day before and transported the truck to the North Logan location and saved me the inconvenience of having to do so myself. Truck and all equipment was brand new and an exceptional rental. The representatives in Preston were very accommodating, helpful and kind with which to work. Very good experience.

Stephen T 
Rating:
5.0

Excellent

Brittny J 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Jon at Raven storage in Preston ID was great to work with. When the truck I rented turned out having a damaged tire, he drove to another Uhaul location to get another truck.

Joseph S 
No reviews have been submitted for this location.

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