Customer Reviews for Raven Mini Storage
(U-Haul Neighborhood Dealer)

87 reviews

1045 W Hwy 36   Preston, ID 83263

(208) 852-2831

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 852-2831

1045 W Hwy 36
Preston, ID 83263

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The service by most reps except Ace and Jerry and his regional manager Travis B was honestly terrible and not very professional. If you'd like more detailed information please advise.

CAMILLE K. 
Rating:
5.0

Easy to find and used the online method to drop off the trailer.

Andrew R. 
Rating:
4.0

The called to confirm and to follow up, always with polite and friendly demeanor.

Joshua S. 
Rating:
5.0

Very nice knowledgeable people, good equipment, good service, good prices. Very satisfied thank you

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Customer did not leave a comment.

Richard K. 
Rating:
5.0

Great customer service

Marvin M. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey G. 
Rating:
4.0

The equipment I desired was not available, but U-Haul substituted the larger option at the same rate as the item I requested. Local staff were very helpful and friendly.

DAVID H. 
Rating:
5.0

All was perfect...Carol was very helpful...she went over and above to help us. We will for sure rent from them again in the future. thank you!!

Frank B. 
Rating:
5.0

Customer did not leave a comment.

CLINT C. 
Rating:
5.0

The man who helped me provided excellent service.

CHRYSTAL GAYLE H. 
Rating:
4.0

Customer did not leave a comment.

Tiffany M. 
Rating:
4.0

Customer did not leave a comment.

Eva M. 
Rating:
3.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

CASEY P. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Drop off was great. Very helpful agent that went extra mile to be helpful checking in the truck. Thank you.

Jake H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT N. 
Rating:
5.0

Keep it up.

GREGORY N. 
Rating:
5.0

Customer did not leave a comment.

BRYCE R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Easy location to find and super helpful, friendly staff.

Douglas M. 
Rating:
5.0

Customer did not leave a comment.

Carolee A. 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
5.0

John and Carol were both very pleasant and helpful, excellent experience.

JEREMY P. 
Rating:
5.0

I needed a trailer to haul a car on and went to Raven Mini Storage. From start to finish it was a great experience. The owners were courteous and professional. I would recommend this place without question.

MATTHEW F. 
Rating:
3.0

Customer did not leave a comment.

NELDON N. 
Rating:
5.0

Customer did not leave a comment.

MARK RONALD D. 
Rating:
5.0

Customer did not leave a comment.

SCOTT E. 
Rating:
5.0

Been to a few Uhaul over the last few years and this is the best one by far!!

MATTHEW H. 
Rating:
5.0

Customer did not leave a comment.

NELDON N. 
Rating:
1.0

Lights weren't hooked up. Asked specifically before I left. Didn't verify. Only noticed at drop off location.

Chris M. 
Rating:
5.0

Nothing, Carol was phenomenal. I had a donestic situation and it was a quick rental but they were all so very friendly and understanding.

DENYSE H. 
Rating:
5.0

Customer did not leave a comment.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

GILBERT C. 
Rating:
5.0

Customer did not leave a comment.

Stuart C. 
Rating:
3.0

Customer did not leave a comment.

John M. 
Rating:
4.0

Customer did not leave a comment.

BRENT C. 
Rating:
5.0

Customer did not leave a comment.

JESSICA D. 
Rating:
4.0

Customer did not leave a comment.

CODY H. 
Rating:
5.0

This was a very good experience.The staff were very friendly and very professional.

THOMAS D. 
Rating:
5.0

Customer did not leave a comment.

Heather S. 
Rating:
5.0

The man there helped me load my car and get safety chains through small snow-packed areas on the undercarriage.

Robert G. 
Rating:
5.0

I called a month or so in advance to make arrangements for Uhaul's largest 26 foot truck with Two Guys and a Truck in North Logan, with whom I've successfully dealt. Ultimately, the only shortcoming was having to drive 30 minutes away to pick up my truck, when it seems someone could have gone the day before and transported the truck to the North Logan location and saved me the inconvenience of having to do so myself. Truck and all equipment was brand new and an exceptional rental. The representatives in Preston were very accommodating, helpful and kind with which to work. Very good experience.

Stephen T. 
Rating:
5.0

Excellent

Brittny J. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Jon at Raven storage in Preston ID was great to work with. When the truck I rented turned out having a damaged tire, he drove to another Uhaul location to get another truck.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

DELL L. 
Rating:
4.0

Customer did not leave a comment.

Cami K. 
Rating:
5.0

Customer did not leave a comment.

Royal M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Ammon B. 
Rating:
5.0

Customer did not leave a comment.

Cody M. 
Rating:
5.0

Customer did not leave a comment.

Nathan T. 
Rating:
5.0

Customer did not leave a comment.

Kayli B. 
Rating:
5.0

Great folks and helpful all around....good experience and will do business with them again

George L. 
Rating:
5.0

The woman that I dealt with at Raven was top-notch. She is the reason for the 5-star rating this location.

Dan F. 
Rating:
5.0

It all went very smooth and very helpful people. It all was a great experience🙂. Thank you. Everyone was great and efficient!

Steven M. 
Rating:
3.0

Customer did not leave a comment.

WAYNE H. 
Rating:
5.0

Getting the paperwork signed was pretty slow. But really nice and they went above and beyond to get me a trailer. They were AWESOME!!

Andy H. 
Rating:
5.0

It was a great experience with the service they provided. They went above and beyond when I had an unusual circumstance surrounding hired help loading the truck.

Cynithia F. 
Rating:
5.0

The best place I've rented from! Friendly people and very clean trucks.

Nansi H. 
Rating:
5.0

nice open area and friendly property manager

Sky H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM K. 
Rating:
4.0

Customer did not leave a comment.

Jeff L. 
Rating:
5.0

Customer did not leave a comment.

Jedd P. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Friendly service!

Chad G. 
Rating:
5.0

Customer did not leave a comment.

GREG M. 
Rating:
5.0

Super nice people, easy to deal with.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Your employee did a super job.

rex P. 
Rating:
5.0

Nothing. Everyone is friendly and helpful. Wonderful people.

Sig G. 
Rating:
5.0

Excellent and questioned why I was over charged by the Medford OR location for a 4 x 8 rental.

Cynthia B. 
Rating:
5.0

Customer did not leave a comment.

Frank O. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

great people to work with , kind and helpful .

Paul R. 
Rating:
5.0

Customer did not leave a comment.

Gaylin F. 
Rating:
3.0

Customer did not leave a comment.

Mike J. 
Rating:
5.0

Customer did not leave a comment.

Pat N. 
Rating:
4.0

Customer did not leave a comment.

Joe A. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

John was very helpful...was very efficient doing his job. all went perfect.

Frank B. 
Rating:
5.0

Customer did not leave a comment.

Kent A. 
Rating:
5.0

Customer did not leave a comment.

Warren P. 
No reviews have been submitted for this location.

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