Customer Reviews for Ray's Golf Carts
(U-Haul Neighborhood Dealer)

73 reviews

3610 River Rd   Columbus, GA 31904

(706) 576-6514

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(706) 576-6514

3610 River Rd
Columbus, GA 31904

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service.

Kevin R. 
Rating:
5.0

Super friendly. Easy drop off.

KEITH C. 
Rating:
4.0

Customer did not leave a comment.

beatrille A. 
Rating:
5.0

Customer did not leave a comment.

Stephen O. 
Rating:
4.0

Customer did not leave a comment.

chucky W. 
Rating:
4.0

Customer did not leave a comment.

chucky W. 
Rating:
5.0

Customer did not leave a comment.

Kerriedea C. 
Rating:
5.0

Very helpful and friendly service.

ALAN O. 
Rating:
3.0

Smooth experience. Ray hooked up the trailer for me. Thank you U-Haul

Najeeb S. 
Rating:
5.0

He did amazing. liked everything about it and him.

amanda J. 
Rating:
2.0

It was closed but their website said open. It was Labor Day. The lot was run down and junky, and barely recognizable as to having any U-haul affiliation. But very glad I was able to return all online.

MICHELLE K. 
Rating:
3.0

Pretty sketchy area. Need to clean front area and make it appear more inviting with clear after hours instruction.

Allen A. 
Rating:
5.0

Great customer service

CARNELL C. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline J. 
Rating:
5.0

Very nice ???? and helpful..

Kelvin E. 
Rating:
2.0

He did not asked me about using uhaul insurance. He just added to my bill

Wendell G. 
Rating:
5.0

Customer did not leave a comment.

Dmontray F. 
Rating:
3.0

Customer did not leave a comment.

William S. 
Rating:
3.0

Customer did not leave a comment.

dirk A. 
Rating:
1.0

Improve on maintaining schedule pickup. I had to wait 2hr after my pickup time. Causing me to lose $85 dollars per hour on hired packing helpers. Then after taking a picture of the mileage he still entered it wrong in the computer causing my travels to be negative mileage upon my arrival to the destination. Although I turned in the equipment a day early.

Martin H. 
Rating:
3.0

Customer did not leave a comment.

Richard M. 
Rating:
4.0

Customer did not leave a comment.

Trevor B. 
Rating:
5.0

Proprietor was top shelf. Very friendly and accommodating. 10/10 score????????

David F. 
Rating:
5.0

Customer did not leave a comment.

harvey P. 
Rating:
2.0

Website said open at 9 am but nobody was there waited half hour before I called corporate to get tow dolly checked in. Then got electronic receipt time stamoed at 10:58 am. Not good service and not following corporate policy as far as i see

Greg C. 
Rating:
4.0

Customer did not leave a comment.

Frank P. 
Rating:
5.0

Personal at location were friendly, courteous and very knowledgeable.

thomas B. 
Rating:
4.0

Customer did not leave a comment.

Bradley A. 
Rating:
5.0

Customer did not leave a comment.

Howard L. 
Rating:
1.0

Well I was told one price online and when I got there the service was horribly slow and I ended up paying double because I was told I had to put a deposit down and I have yet to receive my deposit back and I have returned the equipment in perfect condition two days ago. I would like someone to contact me in those regards (706) 573-5966

Zavier C. 
Rating:
3.0

Need to perfect the app for taking pictures- did not work

Stefani J. 
Rating:
5.0

After hours remote drop off . Love the app and ease of use!!!!

Patrick D. G. 
Rating:
5.0

Customer did not leave a comment.

Camilla S. 
Rating:
3.0

Great customer service. Very helpful

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

junior V. 
Rating:
1.0

Change locations. Did not feel safe.

Lee S. 
Rating:
4.0

Customer did not leave a comment.

Jim W. 
Rating:
3.0

Customer did not leave a comment.

Kent L. 
Rating:
5.0

Customer did not leave a comment.

Kurt J. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
2.0

Very cluttered and disorganized office area, slow service.

tom M. 
Rating:
5.0

Selling padlocks and box stuff at Ray's wouldbuave helped but wasn't vital

Gregory K. 
Rating:
5.0

Nothing. Owner was expecting me and the return process was easy and fast.

Warren S. 
Rating:
3.0

Customer did not leave a comment.

Srujan M. 
Rating:
1.0

I will never rent from you all again, your dealers are ripping people off.

ELLIS W. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

I have rented from Uhaul in the past and it was fine...but ..this time I have been signing your praises.. the website is awesome ! I love all the options to make it fit with your personal needs. The fact Rays Golf Carts had the truck there and I did not have to go somewhere else to get it was awesome.. I chose his office because it was convenient and he did not disappoint me. Very friendly and helpful. .

Kerri O. 
Rating:
5.0

Customer did not leave a comment.

William H. 
Rating:
3.0

Customer did not leave a comment.

Bill O. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
4.0

Customer did not leave a comment.

TONY M. 
Rating:
5.0

Customer did not leave a comment.

Ezzard S. 
Rating:
5.0

Found a deadlock and a leather belt on the seat. The steering wheel was cocked sideways preventing me from being able to safely read the speedometer.

clay B. 
Rating:
2.0

Educate the contracted business on U-Haul policies and business practices.

MARK S. 
Rating:
5.0

Very helpful and friendly!

KEVIN G. 
Rating:
3.0

More parking

james C. 
Rating:
5.0

Customer did not leave a comment.

MITCHELL F. 
Rating:
5.0

Friendly, prompt service.

Julie R. 
Rating:
5.0

Business was owned by a friendly old fellow. A pleasure to interact with.

michael P. 
Rating:
1.0

Customer did not leave a comment.

Brooklyn D. 
Rating:
2.0

There isn't enough space for this location to have u haul trucks maybe the trailers but not the trucks. I even scrubbed up my car trying to get in and out of this location. It's a really bad spot for u haul drop offs.

Danielle A. 
Rating:
5.0

Customer did not leave a comment.

Brad G. 
Rating:
5.0

Customer did not leave a comment.

Ritchie D. 
Rating:
5.0

His computer was a little slow.

Frank S. 
Rating:
1.0

The location was full and I had all I could do to get around the other junk in the driveway. Once inside the attendant told me to just drop it creating another hazard for any other U-Haul to enter off the highway. Over all I had a poor experience with your company.

John H. 
Rating:
5.0

Great experience! Staff very friendly and helpful.. would recommend to anyone!!

SANDY S. 
Rating:
2.0

The gentleman working there was welcoming and friendly. I think he could use some help organizing the office because it is in disarray. Initially he could not produce a receipt but I did receive one via email by the time a got home. Thank you.

Danny T. 
Rating:
4.0

Customer did not leave a comment.

Angela S. 
Rating:
5.0

Customer did not leave a comment.

AMBER B. 
Rating:
3.0

I just dropped off the truck and put the keys in drop off box.I realize I owe for extra mileage. Thank You!

steven W. 
Rating:
5.0

Customer did not leave a comment.

NORMAN E. 
Rating:
4.0

Customer did not leave a comment.

HUNTER V. 
No reviews have been submitted for this location.

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