Customer Reviews for Red Barn Propane
(U-Haul Neighborhood Dealer)

197 reviews

2926 US Hwy 70   Hugo, OK 74743

(580) 317-9479

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 317-9479

2926 US Hwy 70
Hugo, OK 74743

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
3.0

Asked specifically if tires were good and ended up with a flat. Roadside assistance was very helpful and assistance showed up 90 minutes later. The tire should have been replaced a long time ago according to the tire guy. It showed obvious signs of age and poor condition. Will not use this location again.

Beth S. 
Rating:
4.0

Customer did not leave a comment.

Gary Robert W. 
Rating:
4.0

Customer did not leave a comment.

MARVIN K. 
Rating:
5.0

Customer did not leave a comment.

Norman G. 
Rating:
5.0

Customer did not leave a comment.

MARVIN K. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
3.0

The rental truck was dirty with mud tracking, smelled awful of body odor. I had to purchase wipes and spray to neutralize the cab with a 4 hour drive ahead of me. On the other hand, the lady did assist me with the right truck size rental.

darrel J. 
Rating:
5.0

Customer did not leave a comment.

Donald C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

The truck that I rented was an absolute dangerous turd. Extremely rough riding, very dim headlights, the ramp is so short that it creates an unsafe slope. To top it off - I was sitting in the cab waiting for the older kids to clear their cars out of the driveway. My 3 year old grandson was playing with the blinkers and other switches. He reached up and in an instant pulled the gear shifter down into drive. The truck was running and lurched forward toward another vehicle. Luckily I was able to stop it before it hit anything. That could have been an unnecessary horrible event.

Johnny M. 
Rating:
5.0

Customer did not leave a comment.

Ricky M. 
Rating:
4.0

Customer did not leave a comment.

ALICE C. 
Rating:
5.0

Very efficient. I got in and out very quickly.

linda S. 
Rating:
5.0

Customer did not leave a comment.

CARL L. 
Rating:
5.0

Customer did not leave a comment.

MARK P. 
Rating:
1.0

When I droped off the truck the man there didnt even help us he looked at us and left I was going to tell him we had some trouble with the shifting and some rear lights. He should have ask us if we had any trouble but he chose to leave that is not applicable to me. I would not use him at all he dont care about your customer.

judy C. 
Rating:
4.0

Very friendly and helpful

VIRGINIA S. 
Rating:
5.0

No improvement needed! The best experience renting a Uhaul I have ever had!

Dennis S. 
Rating:
5.0

This was my 4th time dropping off at the Red Barn location. The folks there are amazing, quick and easy. Would recommend them highly.

Donald R. 
Rating:
5.0

Thank you so much !

Patricia F. 
Rating:
5.0

Customer did not leave a comment.

NICKLOAS T. 
Rating:
5.0

Customer did not leave a comment.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

Maxwell T. 
Rating:
2.0

Took over an hour to complete rental. Calling U-Haul is a joke. Left with no contract. Contract was supposed to be emailed to me, but wasn't. This was a very aggravating transaction.

Randell C. 
Rating:
5.0

Customer did not leave a comment.

Matthew L. 
Rating:
4.0

They were kind and took all the information on what needed to be done. Thanked me and took care of me.

KELLY C. 
Rating:
5.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

to reserve my equipment it was simple and easy. the people at the red barn propane here in Hugo, OK were extremely nice and friendly and just sooooo kind. had a great experience and would definitely recommend ......THANK YOU

Judy C. 
Rating:
5.0

Customer did not leave a comment.

LLOYD M. 
Rating:
5.0

Customer did not leave a comment.

Terri R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
3.0

wires on the trailer had issues...needed work on the road

STEPHEN S. 
Rating:
4.0

Customer did not leave a comment.

Lloyd M. 
Rating:
3.0

Super friendly staff. Trailers were parked in grass that was about knee high.

David W. 
Rating:
5.0

Nothing about the location, it was great and people were awesome. When I arrived, they were initially unable to assign a truck to me, even though I had rented and paid for the truck online already. Apparently, somehow, some woman had my drivers license # attached to her account and U-Haul suspended my privilege to rent due to this. I had to call an 800 # to get this resolved and the U-Haul rep on the other end, although she did release the suspension, was polite, but not helpful. How did this happen??? Why was I not notified of this when I reserved the truck online, or immediately? I have been a U-Haul customer for a long time and this is by far the worst experience, is this how you protect your customer and their information?

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

AMBER F. 
Rating:
5.0

Excellent! Will be using again in the future!

Blake G. 
Rating:
1.0

We got charged a extra day because your app didn't work on my phone. The owner was in the office and took possession but wouldn't check us in. We lost the first two days of our travel due to tires.

Lloyd M. 
Rating:
5.0

Pleasant people

Mary L. 
Rating:
4.0

Customer did not leave a comment.

Jonathan W. 
Rating:
5.0

Customer did not leave a comment.

Donna H. 
Rating:
5.0

The rental was seamless and efficient. thank you.

James D. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

Jerry H. 
Rating:
5.0

Customer did not leave a comment.

Joe P. 
Rating:
5.0

Excellent service

RON K. 
Rating:
4.0

Customer did not leave a comment.

PAUL L. 
Rating:
4.0

Customer did not leave a comment.

James I. 
Rating:
5.0

Customer did not leave a comment.

BRENDA S. 
Rating:
5.0

Customer did not leave a comment.

Michael T. 
Rating:
4.0

Customer did not leave a comment.

Joseph H. 
Rating:
5.0

Customer did not leave a comment.

Harrell H. 
Rating:
5.0

Everything went very smooth. I wouldnt change a thing.

William H. 
Rating:
3.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

JoAnn K. 
Rating:
5.0

Customer did not leave a comment.

Lori C. 
Rating:
5.0

Customer did not leave a comment.

Dean W. 
Rating:
5.0

Customer did not leave a comment.

Charles R. 
Rating:
5.0

Customer did not leave a comment.

Trasa W. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
1.0

Maintain and maintenance your uhaul equipment and make sure to do all safety checks and attach said equipment when rented.

Michelle J. 
Rating:
5.0

Customer did not leave a comment.

Rick R. 
Rating:
5.0

Customer did not leave a comment.

michael A. 
Rating:
5.0

Customer did not leave a comment.

Derrick L. 
Rating:
5.0

Customer did not leave a comment.

Larry F. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
4.0

Keep Tammy! She was so helpful and friendly. Most uplifting . I might recommend that you try to stay chutney in fro off locations as the one first given was no longer there. We had to call another office to be rerouted and not charged. Most helpful people.

Sharon T. 
Rating:
5.0

Customer did not leave a comment.

Verna H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Making the unit more safe before letting someone else use.

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

bradley S. 
Rating:
5.0

Nothing

chad B. 
Rating:
2.0

Truck was behind a large gate in a field. I had to open gate and walk in mud to retrieve the truck myself. And reclose the gate. Truck had dried mud in floorboard also

robert W. 
Rating:
5.0

Best UHAUL rental experience ever. Top notch.

Chad B. 
Rating:
5.0

The location is actually on Highway 70 going east of Hugo. My GPS took me down a side road for some reason even tho I had the right address; so watch out for that!

Naomi L. 
Rating:
4.0

Web site said they're open on Sundays but was closed when I returned the trailer I rented. I dropped off trailer anyway and left the contract in the drop off box. I called the next day and and told them I had dropped off trailer yesterday. She was very nice and said she would call me back after inspecting the returned trailer. She called me a few minutes later saying that it passed inspection and there would be no additional charges. I would definitely rent from there again.

Duane C. 
Rating:
5.0

Customer did not leave a comment.

Jason J. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Mary L. 
Rating:
5.0

Customer did not leave a comment.

Ross H. 
Rating:
5.0

Customer did not leave a comment.

Brenda P. 
Rating:
3.0

When we called about a trailer, they told us the total would be $29.99. The lady told me when I got there that it would be $10 more for a bigger trailer, I'm thing $39.99, but was charged $89.99. Big difference from what I was told over the phone.

Brian K. 
Rating:
5.0

Always easy to work with and very helpful

Choctaw E. 
Rating:
5.0

we appreciate you.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Sithenus F. 
Rating:
5.0

The clerk was very willing to accommodate my needs for a short trip.

Pat C. 
Rating:
5.0

Customer did not leave a comment.

Judy S. 
Rating:
4.0

Customer did not leave a comment.

Harold E. 
Rating:
5.0

Customer did not leave a comment.

CAMERON C. 
Rating:
1.0

This is twice that I have used this location. The first time they gave me a defective car hauler. The second time they put down the wrong state and city for drop off and they put the wrong address with the wrong person renting. Will not use this location again

Jennifer S. 
Rating:
5.0

all good

monroe A. 
Rating:
5.0

Customer did not leave a comment.

John V. 
Rating:
5.0

Great service, fast and friendly

william H. 
Rating:
5.0

Fantastic, very nice and friendly.

william H. 
Rating:
5.0

THE LADY THERE WENT ABOVE AND BEYOND TO MAKE SURE I WAS GIVEN THE BEST EXPERIENCE POSSIBLE IN RENTING FROM U-HAUL. I WOULD RECOMMEND THIS LOCATION EVERY TIME TO POTENTIAL RENTERS.

GERVACE C. 
Rating:
5.0

Customer did not leave a comment.

TIEANNIE A. 
Rating:
4.0

Customer did not leave a comment.

cw W. 
Rating:
5.0

Nothing, we love Dee and her friendly smiling face! She is the best!!! Thank you, Dee! Patricia Margulies.

Patricia M. 
Rating:
5.0

Customer did not leave a comment.

Kelly H. 
No reviews have been submitted for this location.

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