Truck was due back on Sunday. Dropped truck off around 1 PM on Saturday. The young kid at the desk took the key and said “you’re fine”. Got an email receipt tosay, charging me for an extra day, an extra day of insurance, and 2 gallons of gas. There was more gas in the U-Haul when I returned it than when I rented it. I will NOT rent from this location ever again! I will be calling U-Haul corporate tomorrow ….
Sherry M
Customer Reviews for Redline Auto and Diesel Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer care was excellent. Quick and efficient.
ROBERT EThe location was fine. The only concerns I had are that the the app is buggy and that I was given a truck with 1/8 tank of fuel but threatened with a $30 charge if I didn’t return it with at least 1/4.
David SThe Check engine light was on. They came out and turned it off , but it came back on as soon as we started driving again. It made us very nervous to be driving a defective vehicle.
D BThe owners, Nick Howell, his wife & daughter were extremely friendly. They showed a genuine interest in my son & I, my job and our moving activities.
Jeffrey PNot a think. Truck run great and got pretty good gas miles. It did the job for us. Put about 400 miles.
MICHAEL PThank you for having what I needed to move smoothly! It was a great experience.
Amanda W