Customer Reviews for Redline Auto Sports LLC
(U-Haul Neighborhood Dealer)

141 reviews

1120 Main St NW   Lenoir, NC 28645

(828) 394-4759

Office Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(828) 394-4759

1120 Main St NW
Lenoir, NC 28645

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The service was excellent and the ppl were very nice I would recommend to anyone and I would also use them again if ever in need of one thanks again

FELICIA L 
Rating:
5.0

Customer did not leave a comment.

jeffery h 
Rating:
5.0

This office in Lenoir was excellent, professional and very helpful. I would highly recommend this location to everyone!

DAN N 
Rating:
4.0

Have a truck at original contracted location

DARRYL C 
Rating:
5.0

Customer did not leave a comment.

RODNEY L 
Rating:
3.0

There was someone else's Wendy's bag in there that I noticed at drop off, that's pretty gross. Otherwise it was perfectly fine

Courtney M 
Rating:
4.0

Customer did not leave a comment.

MICHAEL C 
Rating:
4.0

Jeff in Lenior, NC pickup was very helpful when we had trouble getting our key out of the box

Wendy S 
Rating:
4.0

Customer did not leave a comment.

CHARLES H 
Rating:
5.0

Improving your online services would be very helpful

CHARLES M 
Rating:
5.0

Person doing the uhaul was great

Max M 
Rating:
4.0

Customer did not leave a comment.

ANDREW E 
Rating:
1.0

Confirmed a car transport trailer a week in advance ,when arrived at uhaul location,showed my conformation paperwork,they had no trailer for me,sent to other locations,that were said to have the trailer ,no trailer,ended up calling other uhaul dealers on my own,no help to remedy situation,drove another 200 plus miles to get trailer that I was supposed to have reserved, lost 4hrs drive time back to my home, not any way happy with whole situation,I think there should have been some compensation for your lack of customer service.Would't recommend uhaul rentals to anyone!

SCOTT R 
Rating:
5.0

Very friendly service.

WILLIAM A 
Rating:
5.0

The trailer I reserved was at the location when I arrived. Hook up was quick and easy. Return was easy and took but minutes to clear.

TERRYL H 
Rating:
5.0

The gentleman was easy to reach and was very helpful

CHRISTINA J 
Rating:
5.0

Our only problem was being unable to upload a picture when we returned. I think it is a Wi-Fi issue.

Lisa M 
Rating:
5.0

Customer did not leave a comment.

BRIAN M 
Rating:
3.0

The app needs to work for this location. It took 2 days after I dropped off my truck to have it show as returned.

Amy S 
Rating:
5.0

Customer did not leave a comment.

AMED B 
Rating:
5.0

Guys are great to work with no issues. Much appreciated.

BRIAN M 
Rating:
5.0

Customer did not leave a comment.

Ronnel S 
Rating:
5.0

Excellent customer service!! I would highly recommend this location. The truck I reserved had an issue, so he got upgraded me to a slightly bigger truck for no extra charge. Thank you so much for making my moving day a little less stressful!

Alyssa M 
Rating:
5.0

Best uhaul rental experience I've ever had. This company when far beyond what was expected for my family. 15/10

Linda Y 
Rating:
5.0

The owner went above and beyond to make sure our moving needs were met. Can't thank him enough!

Blake W 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P 
Rating:
2.0

Fix your trucks, the truck I rented had front end problems, steering was very shaky and front end floated alot, because of where I got the truck from, I didn't notice the problems until I got on the highway, needless to say, it made for a long drive from Nc to Indiana, to top it all off, they charged addition 1 dollar a mile over the mileage that came with the truck, so I payed more for mileage than I did for the truck. Not happy with U-Haul at all.

Alan N 
Rating:
5.0

Customer did not leave a comment.

MARK P 
Rating:
5.0

Customer did not leave a comment.

Alcus D 
Rating:
2.0

Have truck actually ready at request location and time. The u-haul in boone sent me to Lenoir pushing back our move schedule by 2 hours. Very unfortunate.

Thanh S 
Rating:
5.0

The air conditioner did not work in the truck I hope it is fixed before anyone else uses it. My driver had a 10 hour drive in sweltering heat and he got a bit ill from it.

Maxine G 
Rating:
5.0

Customer did not leave a comment.

Brian B 
Rating:
5.0

Customer did not leave a comment.

Amanda R 
Rating:
5.0

Easy after hours drop off

Michael M 
Rating:
5.0

Fast, easy and cost effective. Jeff cares about his customers.

Robert H 
Rating:
5.0

Customer did not leave a comment.

anthony j 
Rating:
5.0

Great people to work with! Both the representative at Redline Auto and the U-Haul district manager went out of their way to meet our needs.

Charles M 
Rating:
5.0

Customer did not leave a comment.

joseph p 
Rating:
5.0

Customer did not leave a comment.

Christian G 
Rating:
5.0

Provider was very nice and helpful. Quickly got my paperwork signed and was out the door in less than 20 minutes. Helped me hook up the trailer and made sure everything worked the way it was supposed to. You are doing a great job!

Keith M 
Rating:
5.0

Customer did not leave a comment.

Angela M 
Rating:
5.0

Jeff was very helpful and informative--very easy to work with

ray h 
Rating:
4.0

Customer did not leave a comment.

Leah E 
Rating:
5.0

Not a thing. It was a pleasant experience

Marjorie E 
Rating:
2.0

Disappointed

LABRESHA D 
Rating:
4.0

Customer did not leave a comment.

Heather S 
Rating:
5.0

Customer did not leave a comment.

Thomas T 
Rating:
5.0

Customer did not leave a comment.

TYLER M 
Rating:
5.0

Customer did not leave a comment.

Tim C 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
5.0

Great customer service and super easy transaction! I definitely will be coming back to this location for future needs 😃

Julie B 
Rating:
5.0

Your representative at this location (I believe his name was Jeremy) was very nice, professional & knew exactly what he was doing. We would recommend this location highly.

Martha C 
Rating:
5.0

The Uhaul person was really helpful. Even though I had a 2” ball in my truck I couldn’t remove my larger ball so the person took his receiver from his own vehicle so I could continue will my project. Honestly who does that now days. Thank you.

Michael R 
Rating:
5.0

Customer did not leave a comment.

CHRIS B 
Rating:
1.0

Customer did not leave a comment.

John W 
Rating:
5.0

Everything was great! Jeff was super accommodating. It was great doing business with him

Jeff R 
Rating:
2.0

Trailer towed terrible, brakes hung up the whole time having it I feel equipment was not inspected well enough before use.

David B 
Rating:
4.0

The gentleman at Redline Auto was friendly and efficient. I'll be using them again.

melissa m 
Rating:
5.0

Customer did not leave a comment.

James H 
Rating:
5.0

Love the online rental process, especially on a Sunday when businesses are closed. Well done Uhaul.

Rocky J 
Rating:
5.0

Customer did not leave a comment.

amy b 
Rating:
5.0

Customer did not leave a comment.

Jason C 
Rating:
5.0

Redline auto staff was awesome.Will use them again if the need arises. UHAUL themselves is a joke.

Cecil B 
Rating:
5.0

Redline Motorsports is a wonderful place to rent from. They are very friendly, courteous, and quick with helping customers. I use them for all my U-Haul needs. Great people and a great place.

Jeffrey F 
Rating:
5.0

Customer did not leave a comment.

Lawrence B 
Rating:
5.0

Owner/operators are very friendly and professional.

Jewel W 
Rating:
5.0

Redline Automotive is a wonderful place to rent from. They are super friendly and accommodating. I always rent from them.

Jeffrey F 
Rating:
5.0

Pleasant experience.

William S 
Rating:
5.0

Nice clean store. Jeff is very courteous and fast. Would recommend!

Lori D 
Rating:
5.0

Customer did not leave a comment.

Howard H 
Rating:
5.0

Customer did not leave a comment.

Steve B 
Rating:
5.0

Customer did not leave a comment.

Randall S 
Rating:
5.0

I just wish they opened earlier. (6 or 8 am) Other than that? Fantastic!

Michael F 
Rating:
3.0

Make the online check in/ out easier

CODY K 
Rating:
5.0

Picked up using 24hr pickup and had no issues. Had one small problem with the equipment but the owners were very nice and addressed it on drop off. Very nice folks and great customer service.

Kyle C 
Rating:
5.0

The windows were nasty. The dome light inside cab didn’t wrk. Radio didn’t work wasn’t maintained well I didn’t think. Jeff at redline is awesome would highly recommend

DANYELLE W 
Rating:
4.0

Customer did not leave a comment.

Carolyn S 
Rating:
5.0

The business that runs this uhaul location is wonderful and extremely helpful and kind I’d definitely rent from this location before any other!

Jerry B 
Rating:
4.0

Customer did not leave a comment.

Wendy H 
Rating:
5.0

Customer did not leave a comment.

Pandora R 
Rating:
5.0

Customer did not leave a comment.

scott s 
Rating:
5.0

Customer did not leave a comment.

Jack P 
Rating:
5.0

Reservations was easy. Very courteous people. When I arrived I was In and out and hooked up in no time.

Randall S 
Rating:
5.0

Customer did not leave a comment.

lisa c 
Rating:
5.0

Nothing! Redline is my go-to location for U-Haul Rentals. I recently went to another location and that made me appreciate them even more! They are great to work with, maintain vehicles well and are always friendly. So thankful that I found this location because of this location and the experiences I have had there I am renting u-hauls again very often. Appreciate your services and glad there is such a great location nearby!

Kelly W 
Rating:
5.0

Fantastic people and great equipment

Robert A 
Rating:
5.0

The pickup location manager, Jeff, was awesome. He helped us with our reservations, with the extra equipment we needed and on the day we picked up. He knew we were moving across the country and made sure we had a newer,low mileage truck. We would recommend this location to everyone.

Blake W 
Rating:
5.0

Customer did not leave a comment.

Boyd G 
Rating:
5.0

Nothing, great experience overall.

Kelly W 
Rating:
5.0

Customer did not leave a comment.

alison b 
Rating:
4.0

Customer did not leave a comment.

Rebecca A 
Rating:
5.0

Customer did not leave a comment.

Shawn B 
Rating:
4.0

Customer did not leave a comment.

Billie L 
Rating:
5.0

Redline was beyond friendly and helpful- would defiantly use this location again.

Jameson C 
Rating:
5.0

Customer did not leave a comment.

Dan S 
Rating:
2.0

Store was not open at 10am either pickup/drop-off day. Mileage was incorrect at pickup - although easy enough to correct through the website link automatically sent at checkout. Dolly was not zip-tied, so hoping I won't be charged for that. I used my own. Quite disappointed overall with the location.

Martin B 
Rating:
3.0

Customer did not leave a comment.

Paul S 
Rating:
3.0

Customer did not leave a comment.

Richard M 
Rating:
5.0

Jeff is top notch!!

Justin w 
Rating:
5.0

Jeff is so helpful and care for his customers. I would recommend this place to anyone.

BEULAH M 
No reviews have been submitted for this location.
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