Inside of truck had dog hair and broken up dog treats in both seats. No recourse since it was the only truck available in the surrounding area
JERRY C
Customer Reviews for Redline Auto Sports LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was excellent and the ppl were very nice I would recommend to anyone and I would also use them again if ever in need of one thanks again
FELICIA LThis office in Lenoir was excellent, professional and very helpful. I would highly recommend this location to everyone!
DAN NHave a truck at original contracted location
DARRYL CThere was someone else's Wendy's bag in there that I noticed at drop off, that's pretty gross. Otherwise it was perfectly fine
Courtney MJeff in Lenior, NC pickup was very helpful when we had trouble getting our key out of the box
Wendy SImproving your online services would be very helpful
CHARLES MPerson doing the uhaul was great
Max MConfirmed a car transport trailer a week in advance ,when arrived at uhaul location,showed my conformation paperwork,they had no trailer for me,sent to other locations,that were said to have the trailer ,no trailer,ended up calling other uhaul dealers on my own,no help to remedy situation,drove another 200 plus miles to get trailer that I was supposed to have reserved, lost 4hrs drive time back to my home, not any way happy with whole situation,I think there should have been some compensation for your lack of customer service.Would't recommend uhaul rentals to anyone!
SCOTT RVery friendly service.
WILLIAM AThe trailer I reserved was at the location when I arrived. Hook up was quick and easy. Return was easy and took but minutes to clear.
TERRYL HThe gentleman was easy to reach and was very helpful
CHRISTINA JOur only problem was being unable to upload a picture when we returned. I think it is a Wi-Fi issue.
Lisa MThe app needs to work for this location. It took 2 days after I dropped off my truck to have it show as returned.
Amy SGuys are great to work with no issues. Much appreciated.
BRIAN MExcellent customer service!! I would highly recommend this location. The truck I reserved had an issue, so he got upgraded me to a slightly bigger truck for no extra charge. Thank you so much for making my moving day a little less stressful!
Alyssa MBest uhaul rental experience I've ever had. This company when far beyond what was expected for my family. 15/10
Linda YThe owner went above and beyond to make sure our moving needs were met. Can't thank him enough!
Blake WFix your trucks, the truck I rented had front end problems, steering was very shaky and front end floated alot, because of where I got the truck from, I didn't notice the problems until I got on the highway, needless to say, it made for a long drive from Nc to Indiana, to top it all off, they charged addition 1 dollar a mile over the mileage that came with the truck, so I payed more for mileage than I did for the truck. Not happy with U-Haul at all.
Alan NHave truck actually ready at request location and time. The u-haul in boone sent me to Lenoir pushing back our move schedule by 2 hours. Very unfortunate.
Thanh SThe air conditioner did not work in the truck I hope it is fixed before anyone else uses it. My driver had a 10 hour drive in sweltering heat and he got a bit ill from it.
Maxine GEasy after hours drop off
Michael MFast, easy and cost effective. Jeff cares about his customers.
Robert HGreat people to work with! Both the representative at Redline Auto and the U-Haul district manager went out of their way to meet our needs.
Charles MProvider was very nice and helpful. Quickly got my paperwork signed and was out the door in less than 20 minutes. Helped me hook up the trailer and made sure everything worked the way it was supposed to. You are doing a great job!
Keith MJeff was very helpful and informative--very easy to work with
ray hNot a thing. It was a pleasant experience
Marjorie EDisappointed
LABRESHA DGreat customer service and super easy transaction! I definitely will be coming back to this location for future needs 😃
Julie BYour representative at this location (I believe his name was Jeremy) was very nice, professional & knew exactly what he was doing. We would recommend this location highly.
Martha CThe Uhaul person was really helpful. Even though I had a 2” ball in my truck I couldn’t remove my larger ball so the person took his receiver from his own vehicle so I could continue will my project. Honestly who does that now days. Thank you.
Michael REverything was great! Jeff was super accommodating. It was great doing business with him
Jeff RTrailer towed terrible, brakes hung up the whole time having it I feel equipment was not inspected well enough before use.
David BThe gentleman at Redline Auto was friendly and efficient. I'll be using them again.
melissa mLove the online rental process, especially on a Sunday when businesses are closed. Well done Uhaul.
Rocky JRedline auto staff was awesome.Will use them again if the need arises. UHAUL themselves is a joke.
Cecil BRedline Motorsports is a wonderful place to rent from. They are very friendly, courteous, and quick with helping customers. I use them for all my U-Haul needs. Great people and a great place.
Jeffrey FOwner/operators are very friendly and professional.
Jewel WRedline Automotive is a wonderful place to rent from. They are super friendly and accommodating. I always rent from them.
Jeffrey FPleasant experience.
William SNice clean store. Jeff is very courteous and fast. Would recommend!
Lori DI just wish they opened earlier. (6 or 8 am) Other than that? Fantastic!
Michael FMake the online check in/ out easier
CODY KPicked up using 24hr pickup and had no issues. Had one small problem with the equipment but the owners were very nice and addressed it on drop off. Very nice folks and great customer service.
Kyle CThe windows were nasty. The dome light inside cab didn’t wrk. Radio didn’t work wasn’t maintained well I didn’t think. Jeff at redline is awesome would highly recommend
DANYELLE WThe business that runs this uhaul location is wonderful and extremely helpful and kind I’d definitely rent from this location before any other!
Jerry BReservations was easy. Very courteous people. When I arrived I was In and out and hooked up in no time.
Randall SNothing! Redline is my go-to location for U-Haul Rentals. I recently went to another location and that made me appreciate them even more! They are great to work with, maintain vehicles well and are always friendly. So thankful that I found this location because of this location and the experiences I have had there I am renting u-hauls again very often. Appreciate your services and glad there is such a great location nearby!
Kelly WFantastic people and great equipment
Robert AThe pickup location manager, Jeff, was awesome. He helped us with our reservations, with the extra equipment we needed and on the day we picked up. He knew we were moving across the country and made sure we had a newer,low mileage truck. We would recommend this location to everyone.
Blake WNothing, great experience overall.
Kelly WRedline was beyond friendly and helpful- would defiantly use this location again.
Jameson CStore was not open at 10am either pickup/drop-off day. Mileage was incorrect at pickup - although easy enough to correct through the website link automatically sent at checkout. Dolly was not zip-tied, so hoping I won't be charged for that. I used my own. Quite disappointed overall with the location.
Martin BJeff is top notch!!
Justin w