Customer Reviews for Reed Storage
(U-Haul Neighborhood Dealer)

13 reviews

5389 US Hwy 11   Springville, AL 35146

(205) 467-0371

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(205) 467-0371

5389 US Hwy 11
Springville, AL 35146

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Signage in front of the location would be helpful.

Jessica C. 
Rating:
1.0

Not clearly marked , no real directions what to do with truck

Doyle C. 
Rating:
2.0

Wasn't able to reach location by phone. No response when lvm. Took 20+ hrs to check trk in. Was told that they didn't want to continue doing uhaul business, didn't make any money from it.

robert J. 
Rating:
5.0

Customer did not leave a comment.

Tina P. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
1.0

There are absolutely no signs to let you know it is a uhaul location. The number on the paper went unanswered when I tried calling it and leaving a voice mail. We google the uhaul dealers in the area to try and drop it off elsewhere. When we called the number provided it went to All-State. The guy proceeded to tell us to just park it over past the pregnancy center by the grassy hill near All-State. The key drop box was mounted to the left side of the building. I would NOT use this location.

Andrew W. 
Rating:
2.0

Very confusing pick up sight. I was texted an address and it was a pregnancy center. 2 doors down was the Allstate insurance company and there was a man there responsible. There was no exterior signage that it was connected with Uhaul. There needs to be signage.

STEVEN M. 
Rating:
1.0

Drop off box for keys hidden on side of Allstate building. Had to call to find out where to leave key

Dewayne M. 
Rating:
1.0

The uhaul location has several buisness and workers but only one person to do uhaul rentals. When we arrived he was gone and no one else could help, though they really tried. The manager for the area was great to help us as were the others at uhaul whom we called.

kim J. 
Rating:
3.0

Customer did not leave a comment.

Kevin H. 
Rating:
2.0

Not very helpful at all. The tire was flat and he did not have very much knowledge about how to connect the trailer.

Cherry S. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

this company was amazing with coordinating with me and my husband to pick up the truck. The truck was clean and had a full tank when picked up. They were very efficient in making sure they had exactly what we needed in the short amount of time I gave them.

Meagan S. 
No reviews have been submitted for this location.

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