The gas attendants were nonchalant. Tge location is 5 minutes from my house. I went there on Friday to reserve the smaller truck for Saturday. The attendant named "Money" said I didn't need a reservation and promised it would be available on Saturday. On Saturday morning driving by we noticed the smaller truck was gone, we pulled in and the other attendant said there was nothing he can do, if I want a truck I had to get the bigger one which was more money. I returned the truck the next morning same time that I drove it off the lot. 4 days later I get a call from a woman asking me WHEN was I going to return the truck? I asked het what was she talking about, she said she will look into it. The next day (Thursday) I get a bill stating that I kept the truck for 2 days. The whole experience was a shit show. I will NEVER use that location again
DIANNE S
Customer Reviews for Refuel Oil LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent
Robinson Rnull
BRITTANY AGreat customer service..
Maurice Rnull
Yahki LGreat customer service..
Maurice RI had no issues
Robert DDirty truck
Nicolas DNo cobrar de mas que me dijeron que por 50 millas eran 107 y todavía están sacando dinero de mi cuenta y pusieron que ise 156 millas donde no dure ni 2 horas con el vehículo ladrones
Ciribel RExcelente
EDWARD VThe location was terrible. So much miscommunication.
Quadree WThe young man had no idea whet he was doing he tried to blame me for something then he didn’t want to give me my return amount I still haven’t received
Almalikatu D