Customer Reviews for Reits Garden Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Reits Garden Center

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William H.
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Very professional while adding a personal touch.

Dawn B.
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Customer did not leave a comment.

Alyssa M.
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Went smoothly

Chad B.
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John D.
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Steve G.
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paul W.
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u haul let me down. I ordered the equipment a month before I needed it and the day I was to pick it up it was no where to be found. I had an email from uhaul which gave a Chippewa Falls number. Courtney answered, took control, gave me several options and I took the Stanley one. She is my heroine! Jason at Stanley could not have been nicer or more helpful. Moving is hard enough but to not have the equipment you need 24 hours before you have a dozen people coming to help you move is panic time. uhaul needs to rectify this. When it's ordered early the equipment needs to be there---guaranteed.

Mathew C.
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Danny W.
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I would not. Customer service sucks. I was treated more like an employee than a customer.

Renee M.
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ray D.
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Steve G.
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Great people

Brandon P.
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TONY H.
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Renee M.
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James M.
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Albert R.
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At that location nothing needs improvement

Carrie K.
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The people were GREAT! However, the charges by Uhaul were disappointing. I reserved the UHAUL at Eau Claire The day before pick up I was informed we had to drive 35 miles the opposite direction (70 miles total). That ate up most of our 80 miles max. Our trip to New Richmond was over 70 miles on top of that. I don't feel we should have had to pay for the inconvenience.

Becky K.
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Nicholas M.
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Ervin W.
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BRIAN H.
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nice place

Timothy M.
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Simple drop off procedures!

Michael F.
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Rose N.
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carrie K.
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It wasnt the Stanley location that was the problem. The people and extreme hassle I went through for 3 days is the issue.

Brandon M.
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The speedometer was off by 7 miles so I got charged for extra milage that's shady how you already charge high rates then you going to sneak in extra milage on top of it

LEA C.
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Thea S.
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Craig L.
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Gene J.
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Kallee S.
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Victor S.
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Very friendly and helpful

Donna R.
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Kayleigh S.
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James C.
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Deb T.
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Jill C.
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They were very helpful in helping me to determine the size truck needed. The customer service was above and beyond the usual.

Dawn M.
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John A.
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Excellent customer service. Very helpful. Would reccomend.

Stephen R.
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Cathrene H.
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Brandy V.
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The rachets were rusty. I had a hard time getting them on. I also would of rented the trailer on sunday instead of Saturday.because I thought the store was closed on Sunday.

Becky W.
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Mr. Isenberger and his son Jason went above and beyond to make sure my one-way reservation was booked correctly. It was a last minute decision to get a truck and they gave me all of my options and followed through to ensure it'd go off without a hitch. I had no room for error, and thanks to them, it worked out smoothly! Rent from them!

Chris M.
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Home S.
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Mark R.
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Awesome service. Would definitely rent from U-Haul again!

PATRICK I.
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Debra A H.
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They were very friendly and helpful!

elaine Y.
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I called the 800 number, kept telling the gal, Our route, gave her all the towns along my way.. It was worthless!!! she never even looked them up to see if they had a u-haul place.. finally got frustrated and said , forget it. went on line and got the names of 3 places/locations, MYSELF.. and I called Reits, and yes they had had one, and were so accommodating.. NEVER will I call your reservation line again....

Jesse S.
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Dan P.
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Trailers are REALLY heavy. They need a jack attached

John D.
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Laura L.
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I always go here if I need a U haul. Very friendly fast at getting you on your way and willing to help you out if you are gonna be early or late.

KOMI M.
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Robert A.
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Roger W.
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Better inspection of the equipment. The rubber holders on the safety chains were gone or dry rotted. One safety chain was missing

Dustin S.
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Great customer service for small town location. I was very disappointed my reservation pick up time and location was changed without my permission or contact. I reserved for a first thing in the morning in Chippewa Falls and you changed it to Eau Claire and a 4:30 p.m. pick up. So I had to settle with going to the Stanley location which cost me my mileage overrun charge of 22 miles due to the extra distance and having to load my car at the pick up location vice getting a ride down to a local U-haul dealer. I only had one day off from my new job to move why so critical.

David J.
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Alissa B.
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Brittany F.
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Sara W.
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Provide more trucks!!! Had to pick up in Chippewa when I live in Stanley and moved to a different area of Stanley. Had to pay more because of the driving which wouldn't have happened if there had been a truck available in Stanley.

Robert S.
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Scott P.
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Bruce W.
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Daryl G.
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Kelly J.
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Super helpful and friendly.

Crystal M.
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They were very helpful in getting me the truck that I needed, and they are always very friendly.

Peter D.
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Jeremiah A.
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Paul S.
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Friendly efficient service

Allen M.
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car hauler worked great. saved me over 300$ by hauling it myself instead of a tow truck

kenneth P.
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Gene E.
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Very friendly & helpful!

Rose R.
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DWIGHT I.
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Couldn't have done better if I did it myself

jesse K.
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John E.
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Not a thing. Best place ever!

Peter B.
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JAMES E.
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Your location in Stanley was very helpful in getting me a trailer that was not in stock.

martha B.
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ice under new fallen snow made it rough moving throughout the parking lot, but we make it fine. Can't help the weather.

Marlin E.
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They charged me for an extra 2- days. I dropped it off on Saturday, and they charged me like i would have had it till Tuesday. I will never rent a uhaul trailer again.

Joleen L.
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STEPHEN R.
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Tammy R.
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DEBRA O.
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When our pick up transmission went out while traveling across state, we needed a truck asap. The gentleman was Very helpful and happy to help us with the bobcat work, transport the pallets from pick up into 24 footer UHaul. It saved time by unloading by hand. Thankful for the bobcat on site. Everyone was very kind. Thank you and very grateful for your good service.

SueAnn B.
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I am not happy with the initial place I reserved the truck from. I placed the reservation with Peterson Satallite over 3 weeks ago, I was told there would be no problem getting the truck. When I called after to confirm I was told the same thing and asked to call the day before for pickup time. Two days before I get a message that they could not get the truck I requested and that I would have to go to Stanley to pick up the truck. This is a 45 minute drive compared to the 5 minutes it would have taken me to pick up. This cost me more money in gas for my personal vehicle and when I had to fill up the rental. And not to mention extra time. Luckily Ike from Reits Garden Center was very very understanding and helpful. I highly recommend his business. I couldn't ask for a nicer gentleman!

Teresa D.
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Robert S.
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Charles H.
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Laura K.
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I had to go 40 mi away from my home to pick up the truck. The size truck I needed was "not available" any closer. It would be better if a truck was closer.

Karl K.
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HANNI C.
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ALVIN M.
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Larry D.
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We pre-registered online and had absolutely no problems. The people at the garden center were very helpful and kind. We were later than the time that we had said we would be there and they went out of their way to change some errand running that they had to do in order to accommodate us - thanks.

Deborah S.
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Deborah S.
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jack H.
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Julie C.
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It was a little way for me to drive to get there, but the owners were super friendly & easy to work with!

Joy S.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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