Customer Reviews for Reits Garden Center
(U-Haul Neighborhood Dealer)

243 reviews

310 Urquhart Rd   Stanley, WI 54768

(715) 644-0392

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 8 am - 3 pm

Services at this Location:

Contact Us

(715) 644-0392

310 Urquhart Rd
Stanley, WI 54768

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: 8 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Went out of his way to get us the equipment we needed. Had the trailer already hooked up for us. Was a pleasure to work with.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

KEITH C. 
Rating:
4.0

Customer did not leave a comment.

John U. 
Rating:
3.0

Customer did not leave a comment.

Kurt W. 
Rating:
5.0

Customer did not leave a comment.

Maria M. 
Rating:
5.0

Nothing. Everything was great

Jacqueline M. 
Rating:
4.0

It was good

Lawrence M. 
Rating:
5.0

There was no safety pin for the hitch on the trailer, the guy said u-haul doesn't supply them. I think they should. I went out and bought my own. Other than that, I had great, excellent service.

Jonathan L. 
Rating:
5.0

Customer did not leave a comment.

Christian G. 
Rating:
5.0

Customer did not leave a comment.

Cameron S. 
Rating:
4.0

Customer did not leave a comment.

Taylor B. 
Rating:
5.0

He was very knowledgeable and friendly.

Tamara B. 
Rating:
3.0

Customer did not leave a comment.

steve M. 
Rating:
5.0

Customer did not leave a comment.

Natalie B. 
Rating:
5.0

20 foot truck and dollys ready when needed. People here were great to deal with. Very satisfied!

Bill N. 
Rating:
4.0

Customer did not leave a comment.

Monica G. 
Rating:
1.0

Was told a hundred miles a day I guess that's not true

Kayla R. 
Rating:
5.0

Customer did not leave a comment.

Debbie Z. 
Rating:
5.0

Customer did not leave a comment.

maria M. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
5.0

Customer did not leave a comment.

Keith C. 
Rating:
5.0

Customer did not leave a comment.

scott H. 
Rating:
5.0

Customer did not leave a comment.

Craig T. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Adam H. 
Rating:
5.0

This location is always so pleasant.

Eric C. 
Rating:
4.0

This was a fairly new truck, only 29;000 miles, but when stepping on the brakes the steering wheel shook so hard it was hard to hold on to it.

Michael T. 
Rating:
5.0

Their customer service was top notch

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
5.0

Very professional while adding a personal touch.

William H. 
Rating:
5.0

Customer did not leave a comment.

Dawn B. 
Rating:
5.0

Went smoothly

Alyssa M. 
Rating:
5.0

Customer did not leave a comment.

Chad B. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Steve G. 
Rating:
5.0

u haul let me down. I ordered the equipment a month before I needed it and the day I was to pick it up it was no where to be found. I had an email from uhaul which gave a Chippewa Falls number. Courtney answered, took control, gave me several options and I took the Stanley one. She is my heroine! Jason at Stanley could not have been nicer or more helpful. Moving is hard enough but to not have the equipment you need 24 hours before you have a dozen people coming to help you move is panic time. uhaul needs to rectify this. When it's ordered early the equipment needs to be there---guaranteed.

paul W. 
Rating:
5.0

Customer did not leave a comment.

Mathew C. 
Rating:
2.0

I would not. Customer service sucks. I was treated more like an employee than a customer.

Danny W. 
Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
3.0

Customer did not leave a comment.

ray D. 
Rating:
5.0

Great people

Steve G. 
Rating:
5.0

Customer did not leave a comment.

Brandon P. 
Rating:
4.0

Customer did not leave a comment.

TONY H. 
Rating:
5.0

Customer did not leave a comment.

Renee M. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

At that location nothing needs improvement

Albert R. 
Rating:
3.0

The people were GREAT! However, the charges by Uhaul were disappointing. I reserved the UHAUL at Eau Claire The day before pick up I was informed we had to drive 35 miles the opposite direction (70 miles total). That ate up most of our 80 miles max. Our trip to New Richmond was over 70 miles on top of that. I don't feel we should have had to pay for the inconvenience.

Carrie K. 
Rating:
5.0

Customer did not leave a comment.

Becky K. 
Rating:
5.0

Customer did not leave a comment.

Nicholas M. 
Rating:
5.0

Customer did not leave a comment.

Ervin W. 
Rating:
3.0

nice place

BRIAN H. 
Rating:
5.0

Simple drop off procedures!

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Michael F. 
Rating:
3.0

Customer did not leave a comment.

Rose N. 
Rating:
1.0

It wasnt the Stanley location that was the problem. The people and extreme hassle I went through for 3 days is the issue.

carrie K. 
Rating:
5.0

The speedometer was off by 7 miles so I got charged for extra milage that's shady how you already charge high rates then you going to sneak in extra milage on top of it

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

LEA C. 
Rating:
5.0

Customer did not leave a comment.

Thea S. 
Rating:
5.0

Customer did not leave a comment.

Craig L. 
Rating:
4.0

Customer did not leave a comment.

Gene J. 
Rating:
5.0

Customer did not leave a comment.

Kallee S. 
Rating:
5.0

Very friendly and helpful

Victor S. 
Rating:
5.0

Customer did not leave a comment.

Donna R. 
Rating:
5.0

Customer did not leave a comment.

Kayleigh S. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

Customer did not leave a comment.

Deb T. 
Rating:
5.0

They were very helpful in helping me to determine the size truck needed. The customer service was above and beyond the usual.

Jill C. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
5.0

Excellent customer service. Very helpful. Would reccomend.

John A. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

Customer did not leave a comment.

Cathrene H. 
Rating:
3.0

The rachets were rusty. I had a hard time getting them on. I also would of rented the trailer on sunday instead of Saturday.because I thought the store was closed on Sunday.

Brandy V. 
Rating:
5.0

Mr. Isenberger and his son Jason went above and beyond to make sure my one-way reservation was booked correctly. It was a last minute decision to get a truck and they gave me all of my options and followed through to ensure it'd go off without a hitch. I had no room for error, and thanks to them, it worked out smoothly! Rent from them!

Becky W. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

Home S. 
Rating:
5.0

Awesome service. Would definitely rent from U-Haul again!

Mark R. 
Rating:
5.0

Customer did not leave a comment.

PATRICK I. 
Rating:
5.0

They were very friendly and helpful!

Debra A H. 
Rating:
5.0

I called the 800 number, kept telling the gal, Our route, gave her all the towns along my way.. It was worthless!!! she never even looked them up to see if they had a u-haul place.. finally got frustrated and said , forget it. went on line and got the names of 3 places/locations, MYSELF.. and I called Reits, and yes they had had one, and were so accommodating.. NEVER will I call your reservation line again....

elaine Y. 
Rating:
5.0

Customer did not leave a comment.

Jesse S. 
Rating:
5.0

Trailers are REALLY heavy. They need a jack attached

Dan P. 
Rating:
4.0

Customer did not leave a comment.

John D. 
Rating:
5.0

I always go here if I need a U haul. Very friendly fast at getting you on your way and willing to help you out if you are gonna be early or late.

Laura L. 
Rating:
4.0

Customer did not leave a comment.

KOMI M. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
4.0

Better inspection of the equipment. The rubber holders on the safety chains were gone or dry rotted. One safety chain was missing

Roger W. 
Rating:
4.0

Great customer service for small town location. I was very disappointed my reservation pick up time and location was changed without my permission or contact. I reserved for a first thing in the morning in Chippewa Falls and you changed it to Eau Claire and a 4:30 p.m. pick up. So I had to settle with going to the Stanley location which cost me my mileage overrun charge of 22 miles due to the extra distance and having to load my car at the pick up location vice getting a ride down to a local U-haul dealer. I only had one day off from my new job to move why so critical.

Dustin S. 
Rating:
4.0

Customer did not leave a comment.

David J. 
Rating:
5.0

Customer did not leave a comment.

Alissa B. 
Rating:
4.0

Customer did not leave a comment.

Brittany F. 
Rating:
5.0

Provide more trucks!!! Had to pick up in Chippewa when I live in Stanley and moved to a different area of Stanley. Had to pay more because of the driving which wouldn't have happened if there had been a truck available in Stanley.

Sara W. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
4.0

Customer did not leave a comment.

Bruce W. 
Rating:
5.0

Customer did not leave a comment.

Daryl G. 
Rating:
5.0

Super helpful and friendly.

Kelly J. 
Rating:
5.0

They were very helpful in getting me the truck that I needed, and they are always very friendly.

Crystal M. 
Rating:
5.0

Customer did not leave a comment.

Peter D. 
Rating:
3.0

Customer did not leave a comment.

Jeremiah A. 
No reviews have been submitted for this location.

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