phillip S.
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Customer Reviews for RELOAD Out West Outdoors
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of RELOAD Out West Outdoors
Matthew G.
Great location. Great service. Everything went fine. One of my best experiences with renting U-Haul equipment. Thanks!
Jason C.
Uhaul delivered the trailer to our site, we did not visit the location.
Jacob T.
Took forever to release the truck to my son, which was agreed upon by local vender! It set my move day back by almost 2 hours!! No one was happy with that! The lady my son talked to to set up a new account, however, was very nice!
Steve W.
No live person on the premises until 10 a.m.
KELLY P.
Receiving lady was Incredible. Simple, Fast & Easy, What a PRO! Knew my name when I drove up!
suzanne D.
This drop off was confusing it doesn't have its own entrance it shares the building with an appliance business. They did not have a uhaul personnel on site to check me in.left me feeling not very confident that I would even get credit of my drop off.
scott B.
Act like you actually want to be in business!
Brian M.
They rented a trailer that need serious work. It had issues with the brakes grabbing randomly while driving and making a loud grinding noise almost sending me in the ditch when loaded. The brake master cylinder was leaking fluid out my whole trip.
Joe R.
fast friendly right on the mark
Mark C.
Heather was awesome to work with! She even recommended and introduced us to Shirley at Anchor Storage for our storage needs! I would recommend her location for U-Haul services any time to anyone!
MARIE G.
I can't think of anything, friendly, probably the quickest in and out service I have ever had at any u-haul location in the last 35 years.
Dan E.
service was well above average- went out of her way to help
david T.
Pick up location was not open when advertised for dropping off uhaul. Manager there was somewhat argumentative when I complained about waiting 30 min. for the location to open past the posted opening time. She also said she would call to try and figure out a billing issue and she never did.
heather M.
transaction was easy and smooth, very helpful
Heather M.
Love this store!
ROBERT C.
My card was charged another 55+ dollars on top of the $67.80 with no receipt no email and no explanation. Not happy about that at all and will be calling the business tomorrow about why I was double charged.
garret F.
Was new to u haul but did all she could humanly do to make it work for me
tyler R.
The one thing I would suggest to make the whole thing better is put a sticker over the gas meter to help gauge smaller fractions than quarters
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