james M.
Customer did not leave a comment.
Customer Reviews for ReMax Professionals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of ReMax Professionals
TIMOTHY S.
Very nice people and they will treat you good.
karen C.
EVERYTHING! Terrible experience!!!
Billy W.
Nothing, nice people and excellent customer service!
Lauri L.
It was convenient but no one was there even though it was supposed to be open. Had to do online return
Hunter C.
Keep up the good work!
Norma G.
Be and easiest experience ever!!! Except last time there
Richard D.
My contract had a drop off location an hour away and the Harrogate location was only 3 minutes from my destination. Not only did Mr Mason adjust the contract for me but also backed up my truck and unhooked the trailer. Awesome guy and experience.
Jim K.
Small town. Small location. No other supplies available. Part time venture as part of other real estate ventures. Didn't show the truck or inspect before turning over keys
RUSSELL S.
Well organized
Lisa H.
Awesome to work with! Friendly and very helpful! Great to deal with!
frank D.
Perfect as is.
Jessica R.
Steve Mason was friendly and quick doing business. Highly recommend this location for any Uhaul needs. Will use again if I need one.
Casey D.
Wonderful service from Steven!
Noel C.
They are always very helpful and flexible there.
Rodney W.
Owner was very nice and knowledgeable. He walked us through the entire process. We rented a car hauler as well as a 15' truck and he even offered to come to my daughters house to help us hook it up correctly. Very nice experience...
gary S.
Nothing
diane H.
Great flexibility!
Kim R.
None
Janelle P.
It was the only location in town, and so I was glad it was there.
Jeffrey M.
Excellent from start to finish. This location came highly recommended.
karen A.
Very accomodating
Art V.
Tough to find parking spot
Al S.
Wish someone would have been available to explain hitch. I had some problems getting the hitch on my vehicle.
Steven M.
Always helpful and friendly
MIKE Z.
Excellent experience. Would rent from this facility again.
Stephen H.
Facility was closed when I returned trailer around 3:00 PM on Saturday, even though the sign on the door said they do not close until 4:30.
WALTER B.
Very nice people. Would recommend highly.
paul S.
Rear door to truck needed repair.
debbie S.
Everything was up to par!
Christine E.
Drop off was easy and smooth.
Andrew N.
Mason's Florist SAVED ME, calmed me down, made me smile, and is the only saving grace for me to ever consider using U-Haul ever again. Let's, however, talk about U-Haul CORPORATE. I reserved this truck 20 days before my move. To receive a phone call the day before saying there isnt a truck within 50 miles and then to be told by my colleagues they received a call 2 days in advance with the same issue, and to find out more colleagues had the same exact problem... and then someone else from U-Haul telling me that every single year the middlesboro/harrogate area around June/July receives an influx of people who need to move causes this to happen.. Every year U-haul faces the same problem of flaking on their customers the day before their move. If you cannot maintain guest flow, then DO NOT ALLOW CUSTOMERS TO RESERVE TRUCKS! WHY IS THIS SO HARD????? This is simply lunacy. I am so flabbergasted that I now have to set a calendar reminder in my phone to warn 250+ students who are moving a year from now about U-haul's annual incompetence and that they should rely on other companies in advance. It is not that hard to notice a pattern of a problem, address the problem, and make sure the problem does not occur again and again and again. You better be thankful for my pick-up location otherwise I would have been contacting the BBB and media. Honestly, THANK GOD for Mason's Florist!
Joshua H.
Steve was great and very helpful, would definitely recommend him to anyone!
Rebecca J.
Nothing. Staff was excellent.
Mark E.
Very excellent service done a great job
sidney B.
The trucks were jumping all over the place making it a very hard drive. Power steering was going out in one of them.
Linda B.
Very nice gentleman at the location. Quick and easy rental. Thank you so much.
Hans K.
No fuss drop off. Quick, easy access to my location of delivery of our son's belongings. Thank you!
Rickey S.
Agent very good and helpful.
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