Customer Reviews for Rental Pros 2
(U-Haul Neighborhood Dealer)

547 reviews

1150 38th St   Peru, IL 61354
(@ Progress)

(815) 223-3208

Location Hours

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(815) 223-3208

1150 38th St
Peru, IL 61354
(@ Progress)

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great customer service. Uhaul was very clean and ran great. Would definitely use in the future for moving needs.

Pamela B. 
Rating:
5.0

Everything was perfect

Nathan M. 
Rating:
5.0

Excellent service!

Catherine D. 
Rating:
5.0

Workers were very friendly and knowledgeable.

Sharon S. 
Rating:
5.0

Was happy with how quick the check out process was, truck was fully prepped and ready. All the equipment I ordered with it was packed inside.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
3.0

Truck wasn't where we reacted it,said it had a lift and it didn't. Had to drive an Xtra 40 miles out of our way.

Jan D. 
Rating:
5.0

The truck itself seemed to have an issue with accelerating, but over all it was a really easy and good experience.

Damion P. 
Rating:
5.0

Nice as could be - thank you for the help.

Mitchell S. 
Rating:
4.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

They do an amazing job with they're clients!

austen W. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Greg was very professional; walked me through everything clearly. Thank you, Greg!

Philip K. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Superior service

Javed S. 
Rating:
5.0

Awesome customer service

Lorenzo C. 
Rating:
5.0

The customer rep went out of his way.

Richard V. 
Rating:
5.0

Everything was great. The staff was warm and friendly. They answered all my questions.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Tom G. 
Rating:
5.0

Customer did not leave a comment.

JADA S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
5.0

I have rented things from this location before. Quick, helpful and everything in good working order.

CHRISTOPHER D. 
Rating:
5.0

Customer did not leave a comment.

Le Roy D. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

This was the easiest part of my move!! Now I have to unpack everything haha

Dawn C. 
Rating:
5.0

Customer did not leave a comment.

Johnnie S. 
Rating:
4.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

The check in procedure at the end when you dropped off your vehicle was just too long and drawn out make it a little easier to understand

James C. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

They went out of their way to help us when our original Uhaul reservation was cancelled because someone didn't return the truck in time. They definitely took a stressful situation and helped make it work out. Great customer service and the check out/in was a breeze.

Susan H. 
Rating:
4.0

All the people that were involved in the transaction were very friendly and willing to help.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
5.0

Had some problems with getting the request I initially made online, but the staff that called me worked out a solution with me that worked for both of us. The moving help we booked in Chicago was excellent.

Phillip G. 
Rating:
3.0

I DON'T KNOW WHO'S FAULT IT IS BUT THE A.C. WAS NOT PUTTING OUT COLD AIR AFTER WE PICKED UP AND HEADING HOME. THIS ONE PROBLEM LED TO HOURS OF DELAYS TRYING TO GET A.C. FIXED, ALSO USED MANY EXTRA GALLONS OF GAS DRIVING OUT OF OUR WAY.

Randy C. 
Rating:
5.0

Great place. Great people. Helpful. Fast in and out. No issues.

Robert D. 
Rating:
5.0

Can needs oil change and low tire pressure warning lights on. I did try to fill them to 32 pounds of pressure. But light still on. May need to be services. Staff were great.

Craig S. 
Rating:
5.0

Bring the unit to the proper rental agency so there is no confusion morning of pickup.

Charlene M. 
Rating:
2.0

No one was ever there so I just left it.

BENJAMIN Z. 
Rating:
5.0

Customer did not leave a comment.

Rickey S. 
Rating:
5.0

Customer did not leave a comment.

Dawn H. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
4.0

Customer did not leave a comment.

PATRICK T. 
Rating:
4.0

They had the needed equipment (although pretty old truck and showing its age, but it got the job done for us). Greg was easy to work with.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Thank you to the young lady that listened to my situation and helped me. She did what was best for the customer, thank you for having actual customer service! Thank you!

Paul M. 
Rating:
5.0

Customer did not leave a comment.

Tyler H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Customer did not leave a comment.

Connie A. 
Rating:
5.0

Customer did not leave a comment.

Jason K. 
Rating:
5.0

Very Friendly and helpful!! We highly recommend this location!!

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas H. 
Rating:
5.0

Always have a good experience with this location, the owner is top notch when it comes to customer service.

Michael L. 
Rating:
4.0

The return was such an easy process.

LATACHA P. 
Rating:
5.0

Customer did not leave a comment.

Diquan B. 
Rating:
1.0

I will never rent from u- haul again

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

Brandon B. 
Rating:
5.0

Customer did not leave a comment.

Julio R. 
Rating:
5.0

Customer did not leave a comment.

Justin W. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

Bob W. 
Rating:
5.0

Excellent service. Very kind and helpful.

JENNIFER S. 
Rating:
5.0

Customer did not leave a comment.

Eliezer L. 
Rating:
5.0

Saved us on short notice. Was able to get the vehicle we needed and was able to get our furniture moved. Very happy.

Ethan H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

The truck had seen better days (just old) but did make it down to TN without a hiccup.

Tom H. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Need to improve the gas mileage it's gotta get better than 6.7 mpg that sucks

George M. 
Rating:
5.0

Customer did not leave a comment.

Laurel C. 
Rating:
5.0

Great experience. Excellent service from Greg and Jennifer. Greg is super knowledgeable about all his rental equipment. Very professional and a straight shooter.

John N. 
Rating:
3.0

Location charged me full price then had to redo because we had a discount for returning to a different location which charged 679.00 on my card and had to wait 3 days for refund.

William H. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

SAMUAL A. 
Rating:
5.0

Excellent Service!

Renee C. 
Rating:
2.0

Customer did not leave a comment.

Jesus S. 
Rating:
5.0

Thanks Greg

Grzegorz M. 
Rating:
5.0

Very professional and friendly staff. Highly recommend

Kevin M. 
Rating:
5.0

Greg is always great to deal with!

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Traci M. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
5.0

Customer did not leave a comment.

Tina C. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Very nice and friendly people. Very convenient and a nice clean truck that was easy to drive. Great Customer Service.

Barbara B. 
Rating:
5.0

Customer did not leave a comment.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
5.0

Customer did not leave a comment.

Barbara D. 
Rating:
5.0

The car dolly tires were so out of balance, the dolly shook the truck for 1200 miles. It was so violent it shook the taillight out of its holder. Had no taillights

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Anna M. 
Rating:
5.0

Customer did not leave a comment.

britney C. 
Rating:
5.0

Rental Pros is clean and we'll organized. They are very professional and helpful.

Timothy V. 
Rating:
5.0

Excellant. Courteous. Efficient.

Melvin C. 
Rating:
4.0

Customer did not leave a comment.

SUSAN M. 
Rating:
5.0

Customer did not leave a comment.

Timothy V. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Bruce R. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Lawrence H. 
Rating:
4.0

Customer did not leave a comment.

John G. 
No reviews have been submitted for this location.

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