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JESSE S
Customer Reviews for Rental Source
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing everything worked perfectly
KEVIN CGreat location. The very nice woman who checked me out was responsive and very efficient.
JOSEPH CMake sure furniture dolly is in the truck as needed
Ronda COverall, They do a great job. I have used them multiple times in the past.
JOHN BEasy to get In and out.
JEFFERY KTo be sent a receipt for the charges
Dana TGreat service and great rental experience.
JOHN Gvery nice people
Thomas PVery courteous friendly people
diane rAlways a breeze with these folks!
Jack SThe inside of the truck was fine, but it had clay all on the back bumper when we received the truck from the U-Haul dealer in Hiawassee. Their parking lot was a gravel road so it was dusty there. We didn’t think anything about that as UHauls in general are fairly used. Now, for the first time in our life (and we’re in our 60s and 70s), we have been charged a cleaning fee from U-Haul. We want to dispute this because we did not make any mess in that U-Haul and all we did was put a headboard in it, drive it to our home, unload the headboard and returned the U-Haul the same day at the location near us that we chose when we made the reservation. It was only an hour and 15 minute drive. Please send us pics so we can see why it required a cleaning fee.
David HFriendly and professional! Great experience.
Jack SFast, efficient return of vehicle and trailer. Professional and nice. Thank you!
Mark RNice folks
Peggy WPros: Convenient location. Friendliness of workers. Easy to pick up and return. Ease of website to book and pay. Cons: The truck floorboard was very dirty inside and had a big pile of dirt on the bumper. This was undoubtedly due to the recent rains and lack of gravel in parking area. The front bumper had damage and was secured by rope.
JASON FQuick and easy with all the supplies I needed for moving furniture. Staff friendly and helpful.
Patrick KVery nice and efficient
randy hThis was a great dealership. Great customer service.
richard MHad some questions about future rental young lady at check out was helpful and friendly.
Joe IA shit show getting the keys even on the phone with Uhaul.
Christopher BAll good. A quick, easy drop off.
TERRENCE CHiawassee best location ever they have a excellent customer service I was really easy return I really appreciate everything.
Luis AThe Uhaul app was not easy to navigate. At least where I live in the mountains it wasn't. Not all areas will have service.
Diedra SKelly and her helpers were friendly, professional, and very helpful. The 12 foot truck was just what I needed to haul 32 boxes of oak flooring. Thank you.
Elizabeth NWe returned the trailer after their closing time but they still went out of their way to be helpful - highest ratings!!
James VThey went above and beyond to help me and make sure I had the trailer I needed. Would definitely recommend them!
Vikki TWhen I went to turn in trailer they wanted to charge me a $30.00 fee because they stated that I didn't turn it in at the right location. According to records I was to turn it in at he location where I rented the unit. I told them when I rented it that I was taking it to Lake Park Ga. However they could not find the Lake Park location.
Gary ZNothing. Pickup went very smoothly and the staff was very efficient and professional!
Donald CThe folks there at Rental Source are top shelf.
Joseph CNot a problem, I dropped it off and they were very helpful and fast. The trailer is smooth and handles well.
PETER IThe parking lot was not paved. Large aggregate gravel and a lot of bare spots that was mud due to recent rain. Would not use this location to return or pickup rentals for this reason.
Thomas YExcellent
Mikey YNice new dealer location and service.
Paul SWas very friendly and helpful.
Ashley DSuper fast, friendly and helpful!
Bryan CService was very good !
Robert BOutstanding professional service.
RICHARD HOriginal drop off location no longer accepts UHaul so had to find another location. Waited on phone hold at UHaul for 30 minutes trying to find alternate drop off location. Finally found one myself on line. New drop off location was great. UHaul didn’t help one bit!!
Thomas EI was given a broken tow dolly which damage my car
Susan M